Human Resources Manager

• Jan 2023 - Present

Head Strategic Customer Relation Management

• Sep 2022 - Present

Brand Portfolio Manager

• Feb 2022 - Present

Corporate Trainer/ Lecturer

• Jun 2019 - Present

Freelance Professional Trainer / Lecturer Freelance Professional Trainer / Lecturer

Managing Director , Kaj'Alans Event planing and Entertainment

• Dec 2016 - Present

Training new intake in an organisation for an excellent customer services . Responsible for the professional development in business of an organization. Event planning and organizing. Bakery and Confectionery. Training new intake in an organisation for an excellent customer services . Responsible for the professional development in business of an organization. Event planning and organizing. Bakery and Confectionery.

Branch Manager ( Business Development Manager)

• Nov 2015 - Dec 2016

I was responsible for managing the daily activities of the branch by promoting the early childhood developments in the area of; sensory skills, motor skills as well as the team game skills and healthy eating. I efficiently and accurately manage simultaneous birthday parties of young children,as well as school trips at Kidoos Entertainment. I adept in recruitments, developmental needs,and I motivated a team of 13 members. I focused on increasing our clients, retaining and satisfying their needs. I was responsible for dealing with complex and diverse managerial problems ranging from customer complaints, resolving issues and adding value to customer experiences. Coordinating sales, training of staff, marketing of our services was my responsible and these were achieved with an outstanding proven record. I was also in charge of petty cash and purchasing as a result of my exceptional negotiation skills. As a team leader; I motivated and inspired my team to do and be their best. Identifying their training and development needs are part of my duty. I worked with the senior Management to develop innovative marketing strategies and increase the growth of Kidoos Entertainment. I adhered to regulatory requirements. Show less

Spa Manager ( Business Development Manager)

• Apr 2015 - Oct 2015

I supervised the daily activities of the salon/spa. I network at customer, business, and industry events to promote Top spa and beauty salon. I excel in sourcing and selling the best hair care products. I managed the front office some of which includes client booking and appointments. I was responsible for the financial administration of the Spa from petty cash, daily cash log, and procurement to monthly bookkeeping. Attending to customers compliant, enquiries, advice on our services was part of my daily task. I was responsible for supplies and inventories. I ensured all equipment is operating safely and optimally. I ensure the team adheres to health and safety guidelines as instructed by the governmental bodies. Show less

Head Of Unit, National Health Insurance Scheme (NHIS)

• Oct 2009 - Mar 2015

I was in charge of the general administration in an executive role, working across multiple departments and teams. I escalated issue and complaints of staffs to their health service providers. I was deeply involved in arranging and organizing new employees for adequate health registrations and insurance. I followed up on staff health insurance availability by our HMO’s. (Health Maintenance Organization) I was in charge of the general administration in an executive role, working across multiple departments and teams. I escalated issue and complaints of staffs to their health service providers. I was deeply involved in arranging and organizing new employees for adequate health registrations and insurance. I followed up on staff health insurance availability by our HMO’s. (Health Maintenance Organization)

Biology Teacher / School Counselor

• Sep 2008 - Sep 2009

I prepared and delivered lessons to a range of classes of different ages and abilities. I researched new topic and maintained up-to-date subject knowledge of my assigned pupils. I selected and used a range of different learning resources and equipment, including pod casts and interactive white boards for easy learning and assimilation of my students. I was responsible for managing pupil behavior in the classroom and on school premises, thereby applying appropriate and effective measures in cases of misbehavior. Show less

University Resturant Manager

• Nov 2005 - Aug 2008

I was solely responsible for supervising the daily activities of the kitchen. I recruited and trained staffs. I ensured an outstanding guest experience. Cost controlled and Waste management was my duties. I was in charge of integrated inventory control. I was safety and Sanitation Compliance. I motivated my team to deliver their best. I was involved in vendor management and negotiation. I was solely responsible for supervising the daily activities of the kitchen. I recruited and trained staffs. I ensured an outstanding guest experience. Cost controlled and Waste management was my duties. I was in charge of integrated inventory control. I was safety and Sanitation Compliance. I motivated my team to deliver their best. I was involved in vendor management and negotiation.

Patient Administrator Coordinator

• Oct 2004 - Sep 2005

I ensured patients gets attended to on time by following up on the transferred file to subsequent desk. I facilitated patient services, as well as patient’s appointment booking and schedule. I was responsible for the daily management of the Inpatient and Outpatient. I ensured patients gets attended to on time by following up on the transferred file to subsequent desk. I facilitated patient services, as well as patient’s appointment booking and schedule. I was responsible for the daily management of the Inpatient and Outpatient.

Quality Control Officer.

• May 2002 - Oct 2004

I ensured quality of products used, oversaw all productions in the factory. I ensured clean production environments as well as double-checked on all products and materials supplied for a quality end product assurance. I ensured quality of products used, oversaw all productions in the factory. I ensured clean production environments as well as double-checked on all products and materials supplied for a quality end product assurance.

Quality Control Officer

• May 2000 - Sep 2000