Omotayo Hannah Joseph-Uneze (ACIB)

at Primera MFB
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos Mainland, Lagos State, Nigeria, NG

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Bio

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Credentials

  • Bloomberg Launch Program
    Bloomberg LP
    Sep, 2022
    - Nov, 2024
  • Diploma in interpersonal skills
    Alison - Free Online Learning
    Jun, 2021
    - Nov, 2024
  • Agile Essentials: A Practical Guide To The Agile Process
    Alison - Free Online Learning
    Sep, 2020
    - Nov, 2024
  • Become a Customer Service Specialist
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Building Rapport with Customers
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • De-Escalating Intense Situations
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Learning Outlook 2016
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • CERTIFIED FRONTLINE CUSTOMER SERVICE PROFESSIONAL
    CCSP IN PARTNERSHIP WITH SQI USA
    Dec, 2018
    - Nov, 2024
  • ACTIVATE YOUR POTENTIAL PROGRAMME
    Protege Professionals
    Nov, 2017
    - Nov, 2024
  • ACCESS BANK TELLERING FOR BEGINNERS
    Access Bank Plc
    May, 2017
    - Nov, 2024
  • Bloomberg Market Concept
    Bloomberg LP

Experience

  • Primera MFB
    • Nigeria
    • Banking
    • 1 - 100 Employee
      • Oct 2021 - Present

      • Loan disbursement• Expense processing.• Daily proof and reconciliation of accounts.• Processing of refunds to customers• Processing of investment payments to customers• Processing of incentives to both internal and external customers

      • Oct 2019 - Oct 2021

  • Access Bank Plc
    • Nigeria
    • Banking
    • 700 & Above Employee
    • Operations Staff
      • Apr 2017 - Apr 2019

Education

  • University of Ilorin
    Bachelor's degree, Finance, General
    2011 - 2015

Community

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