Experience

COMENERGY MANAGED SERVICES LIMITED

• Nigeria
• Telecommunications
• 1 - 100 Employee

• • Nov 2014 - Present

• • Nov 2014 - Present


LINKSOFT COMMUNICATIONS SYSTEMS LTD
• Telecommunications
• 100 - 200 Employee
• Billing Manager

  • Nov 2014 - Present


MGM Logistic Solutions Services Limited

• Account Officer

  • Jul 2012 - Sep 2014

  . End to end customer management , from shipment arrival to delivery at customers destination • Key member in the team that prepared several business quotations which lead to multiple streams of income estimated to be more than $1m. • Assisted in developing and maintaining processes that translated to easy business relationships with shipping lines, Nigeria Customs, Port & terminal operators to enable provision of better service delivery to our numerous clients. • Attended several business development meetings that straightened & strengthened our business relationship with clients and other third party service providers. • Member of the Customer service team that contributed to increased service quality including all import/export and logistics activities. • Invoice drafting and dispatch Show less



Glomobile

• Mexico
• Telecommunications
• 1 - 100 Employee

• Call Centre Representative

  • Dec 2011 - Jun 2012

   Primarily responsible for resolving customer complaints via phone, email and other forms of communication.  Ensured that the GloMobile’s vision, mission, values, policies and other necessary information were clearly and appropriately communicated to existing and prospective customers.  Assisted the Customer Service Manager in ensuring customer satisfaction at all times  Part of the client group responsible for sale of products and services to new and existing customers.  Provided support in compliance related matters  Carried out several researches as required.  Proper documentation of reports. Show less


Abiomtech
• Brazil
• Civil Engineering
• Administrative Officer

  • Feb 2010 - Mar 2011