Omolola Olaniyan

Utech Support Specialist at University of Utah
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Contact Information
us****@****om
(386) 825-5501
Location
Salt Lake City, Utah, United States, US
Languages
  • English Native or bilingual proficiency
  • Yoruba -
  • French Elementary proficiency
Skills

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Bio

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Credentials

  • Foundation Level Threat intelligence Analyst
    arcX
    Sep, 2023
    - Oct, 2024
  • (ISC)2 Candidates
    (ISC)²
    Sep, 2022
    - Oct, 2024
  • Microsoft Certified Trainer 2021-2022
    Microsoft
    Aug, 2021
    - Oct, 2024
  • Microsoft Certified Trainer 2020-2021
    Microsoft
    Sep, 2020
    - Oct, 2024
  • Fortinet Network Security Expert Level 2: Certified Associate
    Fortinet
    Jun, 2020
    - Oct, 2024
  • Fortinet Network Security Expert Level 1: Certified Associate
    Fortinet
    May, 2020
    - Oct, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Dec, 2022
    - Oct, 2024
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Sep, 2020
    - Oct, 2024
  • Microsoft Certified Trainer 2022-2023
    Microsoft
    Sep, 2022
    - Oct, 2024
  • Aviatrix Certified Engineer
    Aviatrix
    Sep, 2020
    - Oct, 2024
  • Remote Work and Virtual Collaboration Professional Certificate - RWVCPC
    CertiProf
    Feb, 2021
    - Oct, 2024
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Sep, 2020
    - Oct, 2024
  • ICSI | CNSS Certified Network Security Specialist
    ICSI (International CyberSecurity Institute), UK

Experience

  • University of Utah
    • United States
    • Higher Education
    • 700 & Above Employee
    • Utech Support Specialist
      • Dec 2022 - Present

      Provide an exceptional customer experience by ensuring the customer is always the priority. Troubleshoot and resolve technical issues with windows and Mac Products. Determine customer needs based on customer preferences; suggest additional merchandise to compliment customer selection. Demonstrate knowledge of store products and services to build sales and minimize returns. Provide an exceptional customer experience by ensuring the customer is always the priority. Troubleshoot and resolve technical issues with windows and Mac Products. Determine customer needs based on customer preferences; suggest additional merchandise to compliment customer selection. Demonstrate knowledge of store products and services to build sales and minimize returns.

  • Tek Experts
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Point of Contact ( Microsoft 365 Expert)
      • May 2021 - Jun 2022

    • Technical Support Engineer
      • Sep 2019 - May 2021

  • Ondo State Development and Property Corporation
    • Nigeria
    • Data Administrator
      • Oct 2018 - Jun 2019

  • BusinessPlus Services
    • Advertising Services
    • 1 - 100 Employee
    • Digital Marketing Intern
      • Oct 2016 - Apr 2017

  • Obafemi Awolowo University, Ile Ife, Nigeria
    • Nigeria
    • Research Services
    • 700 & Above Employee
    • Summer Intern
      • May 2015 - Nov 2015

Education

  • University of Utah
    Master of Science - MS, Information Science/Studies
    2022 - 2024
  • Obafemi Awolowo University
    Bachelor's degree, Computer science and Economics
    2013 - 2018

Community

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