Experience

Airtel Nigeria

• Nigeria
• Telecommunications
• 700 & Above Employee

• • Jul 2022 - Present

• • Jan 2019 - Jul 2022

  -End to End Assurance on Carrier Billing, Data Usage ,Value added Services, Enterprise services ( GSM and non-GSM),Postpaid billing and Roaming.-Ensure existing controls cover risk that can lead to revenue impacts-Create controls to mitigate new risk -Provide timely support in validations and revenue shares for all third party - Provide end to end assurance on integrity of billing platforms .

• • Apr 2018 - Jan 2019

  - Provide support on Churn Management.-Designs procedures for effective monitoring of revenue trend across all IN Nodes.-Initiate and establish effective reconciliation between Network and Billing nodes -Assess risk associated with billing platforms

• • Sep 2017 - Mar 2018

  - Margin Assurance -Drive favorable roaming revenue position by ensuring accuracy of invoicing and dispute resolution with all roaming Partners.-Customer claims validation -Customer Billing Assurance

• • Sep 2016 - Sep 2017

• • Dec 2013 - Sep 2016

  * Provide assurance on completeness, accuracy and availability of Data usage.* Ensure all customer complaints regarding data is resolved