Experience

VIP Auto Trade

• Egypt
• Truck Transportation
• 1 - 100 Employee

• Hr manager at vip auto trade

  • May 2023 - Present



Orange

• France
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jun 2016 - Present

  Prepaid Customer service team: Answering inbound calls, evaluating problems and complaints of the customers, providing proper solutions, responding to the needs of customers, selling and giving information about the products or services, processing orders, forms, and applications. This means having exceptional active listening and verbal communication skills to respond appropriately to a variety of customers with different issues and queries From 2018 till 2020 Assist Team: Assisting the new comers on floor and on hunt; answering their inquiry and guide them through the calls as well as taking the responsibilities of the shift manager From 2020 till now Orange Directory 8000: Personal guide with dedicated representatives who will provide customers with instant information, phone numbers, addresses and more Show less