Omer Alvi

Field Tech at Integrated Technology Services
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Contact Information
us****@****om
(386) 825-5501
Location
Adelaide, South Australia, Australia, AU

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Experience

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Field Tech
      • Feb 2022 - Present

      • Complete hardware and software maintenance of Diebold Nixdorf and NCR CIT machines • Analyzing error codes and troubleshooting faulty hardware components • Repair and refurbishment of faulty modules including SDMs (Scalable Deposits Module) and Dual Feed Modules by analyzing error codes • Repair & maintenance of Gunnebo and Tidel cash management equipment • Installation and maintenance of Parking Meters • Complete hardware and software maintenance of Diebold Nixdorf and NCR CIT machines • Analyzing error codes and troubleshooting faulty hardware components • Repair and refurbishment of faulty modules including SDMs (Scalable Deposits Module) and Dual Feed Modules by analyzing error codes • Repair & maintenance of Gunnebo and Tidel cash management equipment • Installation and maintenance of Parking Meters

    • Pakistan
    • Hospitals and Health Care
    • 700 & Above Employee
    • Chief Technical Officer
      • Mar 2020 - Dec 2021

      • Complaint analysis of repair visits performed by technical staff of 3 repair workshops of Lahore, Sargodha and Multan to improve overall working methodology • Capacity building of technical staff through conduction of regular trainings • Administrative control and operationalization of BERC Contact Center/Customer Care Center • Implementation and supervision of inhouse deployed Computerized Maintenance and Management System (CMMS) for asset management, repair history and warranty management of biomedical equipment • Ensuring functionality of in warranty equipment by taking close follow up from health facilities and engaging vendor/3rd party along with inhouse technical staff as a joint effort • Ensuring functionality of out of warranty equipment through performing and supervising field visits • Tracking of Human Resource and Mobile Workshops to ensure attendance and judicial use of official assets using tracking software • Procurement of various test tools required for repair and maintenance of biomedical equipment • Planning, updating and implementation of PC-Is of different projects in establishing the Bio- Medical Engineering Regime • Preparation of ADP budgets for all ongoing development and non-development schemes. • Assisting top management of Primary and Secondary Healthcare department for all technical matters Show less

    • District Engineer
      • Oct 2017 - Dec 2021

      • Working as a District Biomedical Engineer at BERC (Biomedical Equipment Resource Centre), Primary & Secondary Healthcare Department. • Performs certifications of health facilities along with calibrations of biomedical equipment using Test Tools/Analyzers. • Performs Inspections of newly procured biomedical equipment. • Leading the team of Engineers/Technicians to perform Installation/ Dismantling and repair of biomedical equipment in different health facilities. • Managing database of biomedical equipment using CMMS (Computerized Maintenance Management System) Show less

      • Oct 2016 - Oct 2017

      •Handling multiple jobs on a day to day basis.•Managing more complicated repair handling. •Providing assistance to junior members remotely and by field visits.•Ensure that all Terms and Conditions of all Service Agreements are met, e.g. performance metrics, uptimes, response times, PPM’s are executed, etc.•Willingly support the goals of the other Regions or Service Groups, to ensure all “team” objectives are achieved.•Ensure installations are done according to defined installation requirements which include all aspects of preplanning to optimize the install process. Conduct a face-to-face meeting with the customer after the system acceptance, to review the customer experience from sales to install completely.•Ensure customer satisfaction is developed and maintained at industry top level according to proscribed guidelines Show less

      • Apr 2012 - Oct 2016

      •OEM Factory Service Training on Aquilion Prime CT-Scanner at Toshiba Medical Systems Corporation ,Nasu Japan. (2016)•Foreign repair experience of Aquilion LB CT-Scanner AGHA KHAN Hospital at Nairobi, Kenya (2015).•Testing, Commissioning, Repair and Maintenance of Toshiba Medical Systems Esp. CT Scanners. •Providing complete after sale solutions from site planning to installation and repair/maintenance.•Expertise in Installation, repair and preventive maintenance of Toshiba based CT Scanners, namely Aquilion Series(One, Prime, CXL, 64, RXL, 16, 4), Alexion Series (Normal, Advance and Access), Activion Series, Asteion Series(S4, VP, KG, VF, VR etc.), Auklet Series etc. •Detailed diagnosis and troubleshooting of all inquiries of customers by visiting sites.•Providing remote assistance and training to the end user regarding effective use of the equipment. •Providing remote diagnostic for testing and configuration using FTP and HTTP protocols. •Experience in installation and repair of DXA Scanners (Norland, Hologic). •Expertise in repair and management of Vitrea workstation. •All type of Contrast Injectors installation, calibration & repair including Medrad, Imaxeon, and Nemoto etc. •Installation, Commissioning of three phase UPS for CT-Scan including Riello, Emerson, MGE etc. •Working in an ISO 9000 and ISO 9001 standards based company. Show less

    • Project Engineer
      • Sep 2011 - May 2012

      • Design, Construction Supervision of T/Lines and Grid Stations up to the voltage 132kV and Checking of Electrical Drawings of Grid Stations. • Review and monitor contractor’s progress for substation works. • Responsible for the execution of work according to the construction schedule • Monitor contractor’s work methodology. • Supervise erection of equipment and material of substation, testing and commissioning of substation. • Verify quantities to certify the payments. • Scrutinize contractor’s invoices and claims. • Inspect material and goods to be used at site to ensure that the same are in accordance with contract agreement and that the same have checked by inspector. Show less

    • Packaging & Containers
    • 500 - 600 Employee
    • Internship
      • Aug 2009 - Sep 2009

      Working as an internee engineer both in flex and hard packing.Knowledge of Mitsubishi Nelsec and Siemens based programmable logic controllers. Load Cells, VFDs, I/P converters different kind of actuators and sensors used in industry. Working as an internee engineer both in flex and hard packing.Knowledge of Mitsubishi Nelsec and Siemens based programmable logic controllers. Load Cells, VFDs, I/P converters different kind of actuators and sensors used in industry.

Education

  • University of the Punjab, Lahore
    Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
    2006 - 2010
  • Crescent College
    Intermediate, Pre-Engineering
    1993 - 2003

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