Experience

Input Output (IOHK)

• Singapore
• Software Development
• 300 - 400 Employee

• Operations Analyst

  • Sep 2023 - Present

  • Collaborate cross-functionally with team members to maintain operational goals focusing on continuous improvement across the business • Continuously enhance organization-wide efficiency by streamlining processes and improving procedures • Facilitate effective communication between executives, team members, and external stakeholders • Monitor and analyze employee feedback to identify areas of improvement for training, resulting in a 5% increase in employee satisfaction •… Show more • Collaborate cross-functionally with team members to maintain operational goals focusing on continuous improvement across the business • Continuously enhance organization-wide efficiency by streamlining processes and improving procedures • Facilitate effective communication between executives, team members, and external stakeholders • Monitor and analyze employee feedback to identify areas of improvement for training, resulting in a 5% increase in employee satisfaction • Maintain electronic documentation systems in Jira and Confluence, ensuring efficient document retrieval • Proactively manage data and data sources, and extrapolate data to prepare reports to executive leadership on company adoption and usage metrics Show less



MI-GSO | PCUBED

• France
• Business Consulting and Services
• 700 & Above Employee

• Change Management Project Management Consultant

  • Dec 2021 - Apr 2023

  • Collaborated with a 10-member change team to replace the waterfall style PMO Department with a more dynamic office flow that included a new Operating and Governance model • Curated key messages and tailored content for a global workforce to assist them in understanding the active role they played in IOHK’s future state • Developed and executed innovative change and communication strategies to maximize adoption of a global rollout of the agile transformation for IOHK • Ensured… Show more • Collaborated with a 10-member change team to replace the waterfall style PMO Department with a more dynamic office flow that included a new Operating and Governance model • Curated key messages and tailored content for a global workforce to assist them in understanding the active role they played in IOHK’s future state • Developed and executed innovative change and communication strategies to maximize adoption of a global rollout of the agile transformation for IOHK • Ensured continuous improvement of change management strategy through customer focused feedback loops • Integrated elements from SAFe into organization wide transformation and translated key milestones from roadmaps into tangible deliverables in Jira for project teams to execute on • Led workshops, trainings, and presentations with various senior stakeholder(s) groups to ensure roadmap was effectively communicated • Managed content delivery and communication timelines to provide cohesive, timely, and impactful messaging to secure buy-in from all audiences throughout the transformation journey • Partnered with Executives, Department Heads, Consultants, Governance Forums, HR Business Partners, and Marketing to integrate the roadmap and major milestones of transformation into an effective change management plan • Provided an adoption solution that would achieve the client’s vision, to removes silos and improve cross collaboration to deliver products to market with more efficiency within the international and remote work environment • Surveyed team and collaborated with Leadership to develop and execute a plan that addressed and mitigated training and communications gaps within the department while improving operational organization and efficiency • Utilized a 3-Phase Adoption Lifecycle: Planning, Execution, and Reinforcement to build the foundation, manage and sustain the change in the organization to deliver on IOHK’s organization wide transformation Show less



Griffin & Strong, P.C.

• Deputy Project Manager

  • Jan 2020 - Jul 2021

  • Collaborated with the Executive Leadership Team to create and execute the vision and goals of the company as they continued to scale up • Communicated progress and roadblocks to stakeholders including the Executive Leadership Team and made proactive recommendations to remove bottlenecks leading to the on-time and on-budget delivery of projects • Tailored communications for 10 government jurisdictions based on extensive community outreach being sure to tailor communications to their… Show more • Collaborated with the Executive Leadership Team to create and execute the vision and goals of the company as they continued to scale up • Communicated progress and roadblocks to stakeholders including the Executive Leadership Team and made proactive recommendations to remove bottlenecks leading to the on-time and on-budget delivery of projects • Tailored communications for 10 government jurisdictions based on extensive community outreach being sure to tailor communications to their individual stakeholders, local organizations, business owners, activists, council members, commissioners, and directors • Created flyers, websites, press releases, memos, and PowerPoints to promote consistent messaging and secure over 100+ constituents’ participation for each government jurisdiction’s disparity study Show less



Georgia Power Company

• Utilities
• 700 & Above Employee

• Change Management Marketing Specialist

  • May 2019 - Oct 2019

  • Ensured milestones were met based on project scope and communications outlines for change initiatives • Collaborated with management to improve the employee experience through the re-launch of internal website with accurate and engaging content • Developed cohesive messaging for the implementation of Oracle Sales Cloud to modernize the Sales and Marketing organization’s technology platforms • Ensured successful adoption of new Oracle Sales Cloud technology for all of Sales and… Show more • Ensured milestones were met based on project scope and communications outlines for change initiatives • Collaborated with management to improve the employee experience through the re-launch of internal website with accurate and engaging content • Developed cohesive messaging for the implementation of Oracle Sales Cloud to modernize the Sales and Marketing organization’s technology platforms • Ensured successful adoption of new Oracle Sales Cloud technology for all of Sales and Marketing Department

• Market Strategy Business Development Intern

  • Jan 2019 - Jul 2019

  • Developed and implemented communication strategy that increased employee engagement by 50% through the internal idea generation platform, iLab • Executed multiple product specific go-to-market strategies for product launches using market research and need based segmentation • Created effective communication channels based on Power BI dashboards from multiple departments, in order to expand the product’s market reach • Established and maintained relationships within Corporate… Show more • Developed and implemented communication strategy that increased employee engagement by 50% through the internal idea generation platform, iLab • Executed multiple product specific go-to-market strategies for product launches using market research and need based segmentation • Created effective communication channels based on Power BI dashboards from multiple departments, in order to expand the product’s market reach • Established and maintained relationships within Corporate Communication, Executive Leadership, External Affairs and Product Development to implement cross-functional market strategy plans for successful product launches



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Human Resources Manager

  • May 2018 - Jan 2019

  • Conducted prescreening of interview candidates to ensure their job readiness for numerous positions within the company • Demonstrated an active role in participating and conceptualizing in-store events and meetings to build up employee morale • Maintained positive collaboration with 7 departments which result in effective employee issue resolution and talent retention • Managed human resource functions in a 300-employee retail company which included handling interviewing… Show more • Conducted prescreening of interview candidates to ensure their job readiness for numerous positions within the company • Demonstrated an active role in participating and conceptualizing in-store events and meetings to build up employee morale • Maintained positive collaboration with 7 departments which result in effective employee issue resolution and talent retention • Managed human resource functions in a 300-employee retail company which included handling interviewing, documentation and training • Served as a liaison between management and employees by fielding questions, interpreting and administering job offers and helping resolve work-related problems to foster positive incomes Show less



The University of Georgia

• Higher Education
• 700 & Above Employee

• Student-Athlete Academic Coach

  • Jan 2018 - Dec 2018

  Athens, Georgia Area • Produced daily comprehensive reports that tracked academic progress of each student-athlete in all their classes • Provided professional coaching and accountability among student-athletes through calendars and planners to help balance their commitments • Supported student-athletes' academic growth by applying best practices for effective organization and test taking strategy



Project Rewire

• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing Consultant

  • Sep 2017 - Feb 2018

  Athens, Georgia Area • Created customizable flyers, copy, graphics, pitches and presentations that became the brand • Developed highly successful social media strategy for clientele, resulting in a 55% increase in follower engagement and doubling of initial member participation • Embedded numerous levels of analytics to track the results to ensure they aligned with client's projected growth goals • Organized and promoted the January 2018 launching of Project Rewire to community members, young adults… Show more • Created customizable flyers, copy, graphics, pitches and presentations that became the brand • Developed highly successful social media strategy for clientele, resulting in a 55% increase in follower engagement and doubling of initial member participation • Embedded numerous levels of analytics to track the results to ensure they aligned with client's projected growth goals • Organized and promoted the January 2018 launching of Project Rewire to community members, young adults, shareholders and local business owners • Structured 1-year long social media calendar with respective posts and infographics that aligned with individual social media outlets to ensure high engagement year-round Show less



The Barjon Group

• United States
• Real Estate
• 1 - 100 Employee

• Project Manager

  • Jan 2016 - May 2017

  Greater Atlanta Area • Coordinated event logistics, volunteers and other assistants during the planning and on-site execution of Joseph Guay's Remnants of the Human Condition Art and Conversation City Hall exhibition for over 400 community members • Designed publicity initiatives and social media campaigns to increase engagement of the diverse target audiences of clients, targeting 300 – 3,000 participants • Established organizational priorities, managed communication plans, analyzed data and developed… Show more • Coordinated event logistics, volunteers and other assistants during the planning and on-site execution of Joseph Guay's Remnants of the Human Condition Art and Conversation City Hall exhibition for over 400 community members • Designed publicity initiatives and social media campaigns to increase engagement of the diverse target audiences of clients, targeting 300 – 3,000 participants • Established organizational priorities, managed communication plans, analyzed data and developed strategic objectives • Managed high-profile special events including Ikea's 43rd store opening in Memphis, Tennessee with over 3,000 patrons • Used team members’ strengths to effectively produce measurable, client-focused communication campaigns, with significant results Show less



The Center for Research on Behavioral Health

• Research Assistant

  • Jul 2016 - Jan 2017

  • Archived and collected data from scheduled and completed phone interviews to submit to behavioral health directors • Collaborated with a team to create, edit and submit reports to PhD-level research scientists bi-weekly • Preformed telephone interviews with directors and administrators of substance abuse treatment centers on a weekly basis



University of Georgia Undergraduate Admissions Intern

• Public Relations and Marketing Intern

  • Mar 2015 - May 2016

  Athens, Georgia Area • Assisted with planning and coordinating 10 special events monthly that were geared towards increasing student aid awareness • Conducted weekly campus tours to encourage future student enrollment at the University of Georgia (UGA) • Facilitated information session presentations for approximately 150 prospective students and their families bi-weekly