Experience

c4n2

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Public Relations Specialist

  • Jan 2022 - Present



Tiago Coffee Bar

• Los Angeles, California, United States

• Barista

  • Jan 2017 - Jul 2021

  Consistently provide quality beverages and food products. In-depth knowledge of all food and beverage products sold and their ingredients. Highlight cafe sale items to guests and recommend pairings based on purchases. Maintain a calm demeanor during periods of high volume or atypical events. Communicate with guests using clear and enthusiastic words, tone, and body language; make all guests feel welcome and appreciated. Assist training new team members by positively reinforcing standards and performance; give respectful and encouraging coaching as needed. Connect with guests, anticipate and respond to their needs and questions. Show less



Heaven Luna

• Los Angeles, California, United States

• Music Producer

  • Feb 2021 - Feb 2021



Club Monaco

• Retail Apparel and Fashion
• 700 & Above Employee

• Client Advisor

  • Feb 2016 - Oct 2018

  Embrace a culture that puts the client experience first and foremost Execute strategies that drive client retention and engagement Maximizing use of the client relationship management system while providing client support through phone, email, live chat, social network, and SMS Adopt an authentic approach to clienteling and build long term relationships with clients by personalizing the client experience at every touchpoint Responding efficiently and accurately to clients, explaining possible solutions, and ensuring that clients feel supported and valued Seize opportunities to upsell products when they arise. Work to resolve all issues affecting clients orders quickly and in a professional matter by communicating with boutiques and concessions Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed Show less



Dream Studios

• Echo Park

• Studio Engineer

  • Mar 2013 - Sep 2017

  Responsible for In-house mixing and mastering of music and sound design (including timing, pitch correction, ‘cleaning’, stemming and creating submixes) Track/overdub live players and singers as needed in in tracking room Recording and mixing music-to-picture for and with custom clients Oversee prep and breakdown for recording sessions including arranging musicians, overseeing set-up/breakdown of needed equipment, cables and cues systems, preparing sessions and loading necessary files, testing and placement of microphones and other equipment. Provide creative input with regard to introducing new talent and projects to the team for consideration Show less



Angelus Temple

• Echo Park

• Stage Manager

  • Mar 2013 - Sep 2014

  Maintain stage, set pieces, and cyc wall cleanliness and daily maintenance. Update weekly stage and production calendars. Ensure productions follow stage and gear check-out/in protocols. Ensure equipment inventory is up to date in the online database. Coordinate equipment check-out/check-in with Producers. Support producers with productions on the sound stage. Track and maintains production inventory, stage availability, and production resources. Assist Production Specialist in Researching and testing new equipment, camera, audio, and lighting techniques. Show less



Celebration Church TX

• United States
• Religious Institutions
• 1 - 100 Employee

• Assistant Music Director

  • May 2011 - Apr 2012

  Celebration Church - Helping set an atmosphere of expectancy, excellence, and excitement in Praise & Worship for all services. The goal is for the congregation to have a genuine and amazing worship experience that ultimately leads to a very real encounter with Jesus Christ! I also helped cast great vision for the future of the entire Worship Dept. including raising up leaders, training musicians, recording church albums, etc. Celebration Church - Helping set an atmosphere of expectancy, excellence, and excitement in Praise & Worship for all services. The goal is for the congregation to have a genuine and amazing worship experience that ultimately leads to a very real encounter with Jesus Christ! I also helped cast great vision for the future of the entire Worship Dept. including raising up leaders, training musicians, recording church albums, etc.