Experience

DiDi

• China
• Technology, Information and Internet
• 700 & Above Employee

• Head of International Recruiting & Global Talent Ops

  • Apr 2021 - Present

  Responsible for the recruiting strategy, vision and deliverables for DiDi's international business group. Currently overseeing a team of 50+ members (including strategy&ops, recruiters, sourcers, recruiting coordinators and managers) sitting across 10+ countries. Main responsibilities include:1. Build didi's talent acquisition strategy for emerging markets2. Hire and lead a team of managers and IC members. 3. Build the strategy & operations team that supports a sustainable growth and operational framework for long term strategy. Including program management, operations and recruiting analytics. 4. Set the team direction and oversee their career development within Didi.Responsable for Brazil, Mexico, Colombia, Chile, Ecuador, Peru, Costa Rica, Dominican Republic, Panama, USA, United Kingdom, Russia, South Africa, Egypt & Japan.



CloudKitchens

• 1 - 100 Employee

• Recruiting Manager, LATAM

  • Jun 2019 - Apr 2021

  Recruiting Manager for LATAM for a fast paced global start up - responsible for hiring all in the region.Also responsible:- Overseeing all payroll process and execution (from vendor negotiations until payroll set up in new entities).- Managing all people operations including onboarding, offboarding, benefits and labor. Recruiting Manager for LATAM for a fast paced global start up - responsible for hiring all in the region.Also responsible:- Overseeing all payroll process and execution (from vendor negotiations until payroll set up in new entities).- Managing all people operations including onboarding, offboarding, benefits and labor.

• Recruiting Manager - LATAM

  • May 2018 - Jun 2019

  Recruiting manager for DiDi's LATAM expansion. - First recruiting member on the ground hired. - Hired and managed a team of 24 recruiting members sitting in 3 countries. - Developed and executed hiring strategy for all functions across Mexico, Brazil, Chile & Colombia. - Lead the LATAM team to deliver 460 hires in 1 year and earning the highest value award for team performance in 2019. - Tool & processes strategy; including contract negotiations for Linkedin & Lever. Recruiting manager for DiDi's LATAM expansion. - First recruiting member on the ground hired. - Hired and managed a team of 24 recruiting members sitting in 3 countries. - Developed and executed hiring strategy for all functions across Mexico, Brazil, Chile & Colombia. - Lead the LATAM team to deliver 460 hires in 1 year and earning the highest value award for team performance in 2019. - Tool & processes strategy; including contract negotiations for Linkedin & Lever.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Recruitment - North America Expansion

  • Apr 2016 - May 2018

  Recruiting for Amazon's expansion into Mexico, responsible for finding talent for Consumer team which included retail, marketplace and corporate teams. - Introduced a recruiting strategy across LATAM which has continuously resulted in top hires from Brazil, Peru, Colombia & Ecuador for key roles in the organization.- 104 hires delivered in a lapse of 18 months, exceeding 2017 hiring goal by 130%.- Designed market employee referral campaign; designed the reportingmetrics in excel and communication templates, leading the overall execution of thisinitiative. 155 referrals received in a period of 30 days which resulted in 3 hires.- Lead recruiter for new business unit launch late 2017. Teamed up with compensationteam to build pay ranges, providing key data and inputs from the market. Definedsourcing strategy and collaborated with unit head to define & structure the interviewprocess.- 2017 Q4 top non-technical closer award for all Consumer Org. - 2017 Top Tier performance rating.



American Express

• United States
• Financial Services
• 700 & Above Employee

• Recruitment Relationship Leader

  • May 2013 - Apr 2016

  Lead recruiter for AMEX's customer service operations, overseeing the full cycle hiring in Mexico. - Lead a migration of 260+ customer services roles from the United States to Mexico during 2014 and 2015. Reached an overall 99% hire achievement, exceeding the goal by 2%. Standardized the recruiting process, partnering with the business and the learning teams.- SLA agreement in full cycle process reduced from 45 days to 28 days.- 2015 & 2016 received 93% Excellent Net Promoter Scores in hiring leader and candidate surveys.- Program management of the Employee Referral Program. This resulted in 65% of hires through this source vs a 25% historical.- In 2015 closed aprox 320 roles across multiple business lines.- In operational roles, candidate acceptance rate went from a 19% in 2013 to a 68% in2016.



CompuCom

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Recruiting Analyst

  • Oct 2012 - May 2013



Randstad

• France
• Human Resources Services

• Search Consultant for American Express

  • May 2012 - Oct 2012