Omar Youssef
Application Technologist at Accelerated Systems Inc.- Claim this Profile
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Bio
Experience
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Accelerated Systems Inc.
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Canada
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Application Technologist
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Jun 2021 - Present
-Specifically worked with electric motors, controllers, and battery system for eBikes, eMotorcycles, eScooters, golf carts and outdoor power equipment. -Supported customers globally on initial start-up and commissioning of equipment via remotely and at customers facility. -Troubleshooted electromechanical systems on site and remotely including software side to identify and remediate issues. -Developed and provided technical/product training and support to customers/sales team in person and remotely. -Initiated RMA’s and monitored customers returned product to identity and remediate issues. -Prepared root cause and damage analysis reports for customers returned product. Show less
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REA CANADA
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Canada
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Printing Services
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1 - 100 Employee
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Service Manager
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Jan 2020 - Jun 2021
-Delegating and directing service tasks, monitoring the progress the of current projects and managing service team members. -Handled customer complaints and concerns quickly and professionally to maintain good customer relationships. -Delegating and directing service tasks, monitoring the progress the of current projects and managing service team members. -Handled customer complaints and concerns quickly and professionally to maintain good customer relationships.
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MNE Engineering Inc.
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Canada
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Engineering Services
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1 - 100 Employee
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Electrical Designer EIT
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Sep 2018 - Jan 2020
-Designed various electrical systems for residential, commercial,institutional and industrial facilities. -Created concepts and developed detail designs for both large and small scale projects. -Reviewed relevant codes and standards , design calculations and project documentation. -Prepared drawings , schematics , reports for both large and small scale projects. -Provided technical and administrative support through all phases of the project -Performed field reviews and site meetings during constructions phase. -Worked with engineering and project team to ensure timely project completion. Show less
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REA CANADA
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Canada
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Printing Services
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1 - 100 Employee
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Field Service Technician
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Sep 2017 - Sep 2018
-Specifically worked with high resolution industrial marking and coding system. -Performed installation,maintenance,servicing and repairing duties in different project assigned by department manager. -Carried out preventative maintenance activities on equipment for the company's major clients. -Traveled to customer sites to install, maintain and service company equipment. -Assisted in start-up and commissioning of equipment at customers facility. -Provided support for production, engineering and other functions as appropriate when requested. -Provide technical knowledge to customers for proper operating of equipment by conducting training sessions. -Attended training sessions local and overseas Show less
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Education
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Conestoga College
Electrical Engineering Technology, Honours