Experience

RealSelf

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• International Sales - MEA

  • Oct 2021 - Present

  -Meet and exceed sales and engagement plan targets by building relationships with clients based on proper expectations and a mapped path to client success. -Manage a book of business from onboarding to contract initiation: account start-up, technical support, conflict resolution, quarterly reviews, account optimization, and upsells. -Works closely with clients to facilitate activity from a new member to sponsor to ensure growth and success of a managed book of business. -Effectively communicates company value proposition and offerings to our new prospects and current clients. -Support the launch or expanded availability of both new and core markets via cold-calling/emailing and relationship-building based on company directives. Show less



Food2order

• Technology, Information and Internet

• Business Development Manager

  • Feb 2021 - Sep 2021

  -Selling Web/App solution (SaaS) for the F&B market. -Develop a growth strategy focused both on financial gain and customer satisfaction. -Establish the measurement system to identify the effectiveness of investments. -Conduct research to identify new markets and customer needs. -Create business development programs that can be easily replicated executed across different geographical regions. -Liaise with marketing to create sales assets to be used in business development efforts. -Promote the company products / services addressing or predicting clients objectives. Show less



Caterly.co

• United Arab Emirates
• Technology, Information and Internet

• Business Development Manager

  • Jun 2019 - Jan 2021

  -Responsible for onboarding new partners, developing relationships and growing revenue in UAE. -Building new commercial relationships by identifying business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. -Generate creative and unique promotion & offers based on market research. -Establishing strong business relationships with caterers/restaurants through conducting regular productive business reviews. -Provide excellent service and support in order to build strong relationship and resolve operational issues between clients/caterers or restaurants and the company. -Developing & executing sales strategy. -Define plan and target for all initiatives then measure the effectiveness and ROI. -Manage business negotiations and all contract related matters. -Developing goals for the Sales team and business growth and ensuring they are met. Show less



Al Deyaa Group, Etisalat Business Partner

• United Arab Emirates
• Telecommunications
• 1 - 100 Employee

• Sales Manager

  • Feb 2018 - May 2019

  -Selling Etisalat Digital Services (managed mobility services, fixed and mobile, global contracts, Machine to Machine (M2M), cloud & hosting ) -Managing +1000 Account (tier 1&2). -Analyze clients’ accounts to ensure they are on the most suitable plan based on their usage style. -Coach team members to carry out their duties by transferring expert knowledge to them to boost their skills. -Follow up sales delivery to customers and inquire about their user experience, making use of their feedback in rating customer satisfaction. -Monitor daily statistics and report on set KPIs for all team members to ensure optimal service results are achieved. -Make sure that all employee performance issues are managed promptly and effectively. -Use the CRM to manage and report Key Account Managers activities. Show less



إعمل بيزنس

• Egypt
• E-Learning Providers
• 100 - 200 Employee

• Telesales Manager

  • Aug 2016 - Jan 2018

  -Responsible for coaching, performance management and career development of the team -Selling E-learning courses focusing in KSA market and expand into all Arab countries. -Manages performance metrics for team members -Setting weekly and monthly sales targets. -Implementing sales strategies. -Use the CRM system to review and monitor the telesales team performance and identify areas to improve. -Writes development plans and objectives for underperforming. -Responsible for coaching, performance management and career development of the team -Selling E-learning courses focusing in KSA market and expand into all Arab countries. -Manages performance metrics for team members -Setting weekly and monthly sales targets. -Implementing sales strategies. -Use the CRM system to review and monitor the telesales team performance and identify areas to improve. -Writes development plans and objectives for underperforming.



Etisalat UAE

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Store Manager (Key Retailers)

  • Aug 2014 - Jul 2016

  -Overseeing the daily operations of the store. -Contributes to team effort by accomplishing related results as needed. -Developing promotional material. -Maximizing profitability and setting/meeting sales targets, including motivating staff to do so. -handle customers inquires and complaints in a positive manner . -maintaining sales volumes, product mixes. -Inspire others to high performance through collaboration and teamwork. -Overseeing the daily operations of the store. -Contributes to team effort by accomplishing related results as needed. -Developing promotional material. -Maximizing profitability and setting/meeting sales targets, including motivating staff to do so. -handle customers inquires and complaints in a positive manner . -maintaining sales volumes, product mixes. -Inspire others to high performance through collaboration and teamwork.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Supervisor

  • Apr 2012 - Jul 2014

  -Managing multiple accounts SME including initiation, analysis, monitoring and evaluating new opportunities for each account.-Increase Corporate Sales customers’ base and explore potential business opportunities vertically & horizontally, to increase subs base & revenues.-Develop Sales forecasts / pipelines, reviews and action plans based on analysis of actual results versus forecasts to highlight work progress.-Coach, train, counsel, recruit employees.-Provide support and product benefit information.-Identify and prioritize new business and business growth opportunities.-Hold team meetings on a regular basis with direct reports. Show less

• Sales Representative

  • Dec 2010 - Apr 2012

  -Greet the customer on counter with warmth, courtesy & personalized greeting, generating a proper queuing ticket for the customer.-Offering the best fit to the customer through cross sell/up sell when applicable according to the customer's type/segment.-Ensure that the customer got all the needed service before leaving the counter.-Stay up to date with new products/services.-Provide accurate information (product features, pricing and after-sales services).-Full awareness & implementation of Policy & Procedure. Show less