Experience

KAC GROUP

• Bangladesh
• Apparel & Fashion
• 1 - 100 Employee

• Head Of Marketing

  • Jun 2021 - Present



M.M. Knitwear Ltd.

• Bangladesh
• Textile Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Feb 2018 - Jun 2021



Seagrass Boutique Hospitality Group

• Australia
• Hospitality
• 100 - 200 Employee

• UK General Manager

  • Oct 2019 - Oct 2020



itsu

• United Kingdom
• Food and Beverage Services
• 400 - 500 Employee

• Senior General Manager

  • Feb 2017 - Sep 2019



CAFFE CONCERTO PAYE LIMITED

• 1 - 100 Employee

• Operations Manager

  • Oct 2016 - Feb 2017



David Lloyd Leisure

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Food and Beverage Manager

  • May 2015 - Sep 2016



Carluccio's

• United Kingdom
• Hospitality
• 400 - 500 Employee

• Openings Manager

  • Jun 2013 - May 2015

  • Taking responsibility for the business performance of the restaurant. • Analysing and planning restaurant sales levels and profitability. • Organising marketing activities, such as promotional events and discount schemes. • Preparing reports at the end of the shift/week, including staff control, food control and sales. • Creating and executing plans for department sales, profit and staff development. • Setting budgets and/or agreeing them with senior management. • Coordinating the entire operation of the restaurant during scheduled shifts. • Managing staff and providing them with feedback.



Westminster Academy

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• University Associate

  • Nov 2011 - Dec 2011

  Role includes:  Supporting small groups in the classroom – especially literacy and numeracy  Working with individuals or small groups outside the classroom when appropriate  Preparing and modifying learning materials  Supporting individuals to keep attention on the lesson – monitoring behaviour to help keep them “on task”  Promote the self-esteem of learners and contribute to a positive classroom environment  Support pupils’ health, safety and emotional/ social development  Work with other professionals  Liaise effectively with parents



Pizza Hut UK, London

• London, United Kingdom

• Trainer/ Front of House Member

  • Nov 2008 - Apr 2011

  Role includes:  Responsible for cash management  Recording stock and maintain business relation with the suppliers  Training new employees for customer service and cash-handling  Resolving customer complaints about food or service, using a methodical and courteous approach  Responsible for operating inbound and outbound calls Role includes:  Responsible for cash management  Recording stock and maintain business relation with the suppliers  Training new employees for customer service and cash-handling  Resolving customer complaints about food or service, using a methodical and courteous approach  Responsible for operating inbound and outbound calls



Tata consultancy services

• IT Services and IT Consulting
• 700 & Above Employee

• Marketing Analyst

  • Jun 2008 - Sep 2008

   Advertising the project management software, online and over the phone  Building and maintaining an effective partnership relationship with management, internal partners and clients  Updating the company website regularly; and sending weekly newsletters of the updates and news to clients  Organized and facilitated workshop and conferences for the marketing campaign  Generating new business leads, Negotiating, selling and closing opportunities  Maintaining market and commercial awareness through research and networking  Developing and managing ongoing client relationships - both on the phone and face to face  Attending relevant events to collect and analyse competitive information



Wembley Stadium

• Entertainment Providers
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2007 - Apr 2008

  Dealing with the public face- to- face such as greeting, approving tickets and seating Investigating and resolving customer problems at the events Maintaining highest level of spectators safety in different events or games Responsible for taking immediate act on safety hazards Dealing with the public face- to- face such as greeting, approving tickets and seating Investigating and resolving customer problems at the events Maintaining highest level of spectators safety in different events or games Responsible for taking immediate act on safety hazards