Experience

Postmetria

• Brazil
• IT Services and IT Consulting
• 1 - 100 Employee

• Growth Marketing

  • Oct 2022 - Present

  A www.postmetria.com.br é uma Plataforma Multicanal de Big Data que identifica por Inteligência Artificial o grau de Satisfação espontânea dos consumidores. Nossa grande inovação é a métrica acionável Spontaneous NPS (estamos num rebranding de Social NPS, para Spontaneous, mas mantendo a sigla s-NPS), que identifica o grau de recomendação e calcula o nível de fidelidade dos clientes em bases qualitativas, automaticamente e em escala... Ou seja, a nossa I.A. interpreta o conteúdo em texto, áudio, imagem e transforma essas diversas opiniões espontâneas em respostas à pergunta da métrica NPS convencional. Usamos a mesma metodologia NPS mundialmente conhecida, mas interpretando o Big Data referente às percepções espontâneas do Customer Experience - CX, marcando a Nota de Recomendação de 0 a 10, a partir desse conteúdo descritivo, automaticamente! Nosso insumo é o CENE (Conteúdo Espontâneo Não-Estruturado do Big Data da internet), que são os posts de redes sociais, reviews de e-commerce, email Fale Conosco, Whatsapp, Consumidor.gov, Aplicativos Android e IOS, arquivos de dados internos da marca, entre outras fontes de opinião espontânea do consumidor, como o áudio do SAC/Contact Center (*beta). Show less



Salão na Mão

• Advertising Services
• 1 - 100 Employee

• Social Media Director

  • Jan 2021 - Present

  We had a growth of more than 10 thousand customers in a few months, with the work applied in the marketing area in which I directed We had a growth of more than 10 thousand customers in a few months, with the work applied in the marketing area in which I directed



Hello World

• Santa Catarina, Brasil

• Arts Directo

  • Jan 2020 - Mar 2022

  I worked as Art Director since the first year of this company. Through my applied knowledge, from a base of 0 customers, we went to more than 800 in a few months, earning more than 100 thousand reais in return. I had a share in the profits, as one of the causes of such success. I continued working in the company, until it was consolidated in the market to the point of being bought by a larger company. My efforts and skills were recognized through my results. From 0 billing, to more than 100 thousand in 9 months. Show less



Agência JKR

• Brazil
• Advertising Services
• 1 - 100 Employee

• Web designer sênior

  • Jan 2015 - Feb 2017

  I worked as a full-stack developer for a few years at this company. Coming to one of the apex of my career as a developer. Because the company has clients such as: Ronaldinho Gaúcho, Claudia Leite, Guga, Renault and etc. I worked as a full-stack developer for a few years at this company. Coming to one of the apex of my career as a developer. Because the company has clients such as: Ronaldinho Gaúcho, Claudia Leite, Guga, Renault and etc.