Omar H. AbdelRahman
Sales Manager at Mubasher.Info معلومات مباشر- Claim this Profile
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Bio
Credentials
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IBM Agile Explorer
IBMJun, 2018- Nov, 2024
Experience
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Mubasher.Info معلومات مباشر
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Egypt
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Information Services
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1 - 100 Employee
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Sales Manager
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Mar 2023 - Present
• Achieve growth and hit sales targets by successfully managing the sales team • Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence • Own recruiting, objectives setting, coaching and performance monitoring of sales representatives • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs • Present sales, revenue and expenses reports and realistic forecasts to the management team • Identify emerging markets and market shifts while being fully aware of new products and competition status • Share clients feedbacks with the product teams and contribute to continuous product enhancement • Execute on regional Go-to-Market strategy of the Financial Intelligence platform business • Other tasks requested by the management contributing to the business success Show less
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Global Financial Media | Mubasher
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United Arab Emirates
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Information Services
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1 - 100 Employee
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Senior Account Manager
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Apr 2022 - May 2023
• Proactively manage lead generation, negotiation & deal closures. • Develop new business relationships with potential clients through direct communication in Remote or Face-to-Face meetings, telephone calls and emails. • Focus on publicly listed companies in the MENA region to offer IR web solutions. • Work independently to build and convert own pipeline. • Responsible for daily prospecting calls and follow ups to acquire new business within the assigned region. • Work and interact with other departments including the operations and technical team when handing over projects with thorough briefing. • Respond to tenders and requests for information in a timely manner. • Share clients feedbacks with the product teams and contribute to continuous product enhancement. • Execute on regional Go-to-Market strategy of the Investor Relations solutions businesses. Show less
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Specialist
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Jan 2017 - May 2022
Job description: • Provide 1st line support for the AIX OS at the customer’s site • Test the software for any bugs and get in touch with the developers to resolve them. • Participating in system analysis and design for new solutions. • Preparing and publishing technical documentation for the developed software. • For IBM's US clients Software Support Specialists are required to deliver post sale Remote Technical Software Support Services for the AIX operating system • Providing initial remote technical software support for AIX to clients • Interacting with client and IBM functions consistently until problem solution • Analyzing problems/situations, understanding problem impact on client business • Applying problem solving techniques • Responding to client queries, providing timely resolutions to client issues • Maintaining highest client satisfaction • Maintaining positive client relationships even in severe and pressurized situations • Performing problem management and end-to-end problem ownership • Logging all related activities for each customer query and handling client data securely • Employing IBM's standard support delivery methodologies and tools • Performing in international software support delivery processes and environments Show less
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Hsqware Solutions
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Cairo Governorate, Egypt
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Business Development
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Jan 2014 - Jun 2016
HSQWARE Solutions, is a newly founded company that specializes in providing Automation, Control for homes and businesses. We currently fulfill the following services: Home Automation Audio/Video Automation Audio/Video Distribution Security CCTV Fire Alarm Systems Access Control Systems Climate Control Lighting Control HSQWARE Solutions, is a newly founded company that specializes in providing Automation, Control for homes and businesses. We currently fulfill the following services: Home Automation Audio/Video Automation Audio/Video Distribution Security CCTV Fire Alarm Systems Access Control Systems Climate Control Lighting Control
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Partners CE, Apple Premium Resellers
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Cairo Governorate, Egypt
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iSpot Apple Store Manager
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Jun 2011 - Jun 2014
1)Managing the Inventory, Sales and Customer service in an Official Apple Store. 2)Increasing my Managerial and communication skills thru dealing with customers,lower and higher managment. 1)Managing the Inventory, Sales and Customer service in an Official Apple Store. 2)Increasing my Managerial and communication skills thru dealing with customers,lower and higher managment.
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Tarek Nour Communications
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Cairo Governorate, Egypt
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Internship
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Aug 2009 - Sep 2009
Trained as an account executive while rotating on to the many different departments. Trained as an account executive while rotating on to the many different departments.
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CompuMe
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Cairo Governorate, Egypt
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Internship
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Jul 2007 - Aug 2008
2 month rotation on various departments 2 month rotation on various departments
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Apptech Education Center
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Cairo Governorate, Egypt
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Teacher
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Jul 2006 - Aug 2006
Taught: Intro to Windows, Microsoft Office and Basics of internet courses to Children, teenagers, and Seniors. Taught: Intro to Windows, Microsoft Office and Basics of internet courses to Children, teenagers, and Seniors.
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Daltex
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Cairo Governorate, Egypt
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Internship
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Jun 2005 - Aug 2005
IT & MIS department IT & MIS department
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Education
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2011 - 2013
Ain Shams University
Bachelor of Business Administration - BBA, Business Administration and Management, General -
2007 - 2012
The German University in Cairo
Business Administration and Management, General
Community
