Switch and online channels lead

• Feb 2021 - Present

Blue is an innovative startup for e-payment systems and services. Established in November 2020 in Baghdad, we are expanding our team, and looking for new talents to join us! Blue’s structure is based on the company’s key functions. Our customer base includes individual and corporate clients, government entities as well as banks. Our core products are e-payment services. Main responsibilities: - Design and provide support for E-channels (Portal , Mobile , E-banking). - Integration with other banks through (E-banking channel). - Design and provide back-end support for Archiving system. - Troubleshoot online channels problem and provide support and quick fixes. - Monitoring and maintain Blue apps through mobile application store's. - Provide integration solution and support -payment system certification acquiring and issuing Show less

Sr. Switch Engineer

• Jul 2019 - Feb 2021

Atm & Switch Engineer

• May 2017 - Jul 2019

Payment gateway provide full support and troubleshooting for all the payments gatewaystesting the new releases on UAT environmentkeep up with all the pending point regarding updates collect all the requirements & steps to go livecards and users support provide a layer of support to the user through customer care & helping customer care with problems solving related to the customers ATM a fair support in ATM testing in the integration process also a sort of communication between the marketing department and our team the provide atm screens for each bank also helping to set up ATM by setting Remote IP and the Keys Archiving System full support to the Archiving system by developing the softwaretesting the new releases publishing the new releases to the production Bill payments help to integrate the billers systems with the payment system through the development of new APIs designed especially for the biller Show less