Omar Faruk Omi
Business Development Manager at Woadi.com- Claim this Profile
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Bio
Credentials
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Public Speaking
Robi10 minutes School মুক্ত পাঠ
Experience
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Woadi
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Bangladesh
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Internet Marketplace Platforms
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1 - 100 Employee
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Business Development Manager
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May 2021 - Present
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Genex Infosys Limited
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Bangladesh
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IT Services and IT Consulting
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700 & Above Employee
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Sr. Customer Service Executive
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Jul 2013 - Aug 2015
Serve the customers (mainly High Value Customers like international roamers & corporate clients) maintaining the service quality over the phone, SMS & email, attending the training on product & service, also Working as a Team Leader of a team contains 22 young professionals (CSA) and supervise the team’s daily schedule to meet the daily, weekly & monthly target KPI. Serve the customers (mainly High Value Customers like international roamers & corporate clients) maintaining the service quality over the phone, SMS & email, attending the training on product & service, also Working as a Team Leader of a team contains 22 young professionals (CSA) and supervise the team’s daily schedule to meet the daily, weekly & monthly target KPI.
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Robi Axiata Limited
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Bangladesh
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Telecommunications
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700 & Above Employee
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Customer Service Manager
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Jun 2011 - Jul 2013
Serve the customer from all background maintaining the service quality over the phone. Conduction of training on product & service, meet the daily, weekly & monthly target KPI. Serve the customer from all background maintaining the service quality over the phone. Conduction of training on product & service, meet the daily, weekly & monthly target KPI.
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Education
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2019 -
National University | Bangladesh
BBS, Bachelor of Business Studies -
Govt. Titumir College University
Bachelor of Business Administration - BBA, Business Administration and Management, General
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