Experience

Raya Auto

• Egypt
• Automotive
• 1 - 100 Employee

• Service Engineer

  • Feb 2023 - Present

  - Provide ongoing troubleshooting and oversee maintenance and repair of vehicles with the technicians to enhance the customer experience - Monitor spare parts inventory to ensure the availability of the right parts in proper quantities - Educate the service technician team through regular training sessions about new product launches, common problems, and features that can improve their repair expertise - Ensure the availability of all necessary tools and equipment to ensure efficient operations - Manage warranty claims, validate claims fall under company warranty provisions, and approve claims after releasing a technical assessment report - Ensure the efficient operation of the service department. - Maintain a high level of customer satisfaction with the company's products and services. Show less



Beyt El-7ayah (بيت الحياة)

• Egypt
• Civic and Social Organizations
• 1 - 100 Employee

• Program Support Coordinator

  • Jun 2019 - Present

  - Assist with planning and coordination of programs and their activities - Support program growth and development as necessary - Events organization and management - Presenting and moderating various events - Document and archive the program’s meetings and events - Create and maintain program records, reports, presentations, and proposals - Overseeing the marketing and publicity efforts related to organized events - Assist with planning and coordination of programs and their activities - Support program growth and development as necessary - Events organization and management - Presenting and moderating various events - Document and archive the program’s meetings and events - Create and maintain program records, reports, presentations, and proposals - Overseeing the marketing and publicity efforts related to organized events



Cairo Education

• Egypt
• Education
• 1 - 100 Employee

• Office Specialist

  • Jan 2019 - Apr 2019

  - Promote the project on social media - Receive teacher's resumes and application forms - Review and approve the information sent by the teachers - Communicate with teachers and give them advice on their resumes - Organize and prioritize resumes - Communicate with the UAE Ministry of Education representative and determine the conference date - Assist in organizing a conference at Ramses Hilton hotel - Promote the project on social media - Receive teacher's resumes and application forms - Review and approve the information sent by the teachers - Communicate with teachers and give them advice on their resumes - Organize and prioritize resumes - Communicate with the UAE Ministry of Education representative and determine the conference date - Assist in organizing a conference at Ramses Hilton hotel

• Intern

  • Sep 2018 - Dec 2018

  - Participate in daily organizational operations - Track the status of the facilities and repair any damaged objects - Engage in organizing events - Document events with photos and videos - Assist with receptions services dutiews - Participate in daily organizational operations - Track the status of the facilities and repair any damaged objects - Engage in organizing events - Document events with photos and videos - Assist with receptions services dutiews