Experience

Superior Group

• Egypt
• Oil and Gas
• 1 - 100 Employee

• Sales Engineer

  • Jul 2021 - Present

  #Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms. #Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers. #Provided sales forecasts for product sales opportunities within assigned accounts. #Identified and supported resale opportunities to achieve sales plans. #Developed and implemented pursuit plans for opportunities within assigned key accounts. #Provided input for overall bookings forecasts for assigned accounts. #Gained customer acceptance by demonstrating cost reductions and operations improvements. #Submitted booking forecasts, monthly highlights and CRM entries. #Delivered technical sales presentations to prospects and presented benefits and value of products. Show less



Premier Petroleum Supplier

• Retail Office Equipment

• Sales Engineer

  • Mar 2021 - Jul 2021

  #Managed technical integration, systems engineering program management, customer support and program management. #Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers. #Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms. #Managed technical integration, systems engineering program management, customer support and program management. #Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers. #Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.



ETISAL International Group

• Egypt
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Representative

  • Mar 2019 - Aug 2019

  #Provided Tier 1 IT support to non-technical internal users through desk side support services. #Explained security measures in simple terminology to help users understand malware and phishing threats. #Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and [Type]. #Submitted service tickets for equipment maintenance requests. #Provided Tier 1 IT support to non-technical internal users through desk side support services. #Explained security measures in simple terminology to help users understand malware and phishing threats. #Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and [Type]. #Submitted service tickets for equipment maintenance requests.