Destination Manager

• Dec 2022 - Present

Develop and implement a comprehensive destination management strategy for the company's tourism operations, including identifying target markets, developing promotional campaigns, and managing budgets, managing relationships with local businesses, stakeholders, and government agencies, fostering collaboration and cooperation to ensure smooth operations and excellent customer experiences. Develop and implement a comprehensive destination management strategy for the company's tourism operations, including identifying target markets, developing promotional campaigns, and managing budgets, managing relationships with local businesses, stakeholders, and government agencies, fostering collaboration and cooperation to ensure smooth operations and excellent customer experiences.

Destination Manager at Virgin Holidays

• Jan 2014 - Dec 2022

Ensuring the provision of excellent service across the destination and creating unforgettable guest experiences, Liaising closely with host of industry providers to ensure an consistent high-standard service across the destination.

Senior operation Executive

• Dec 2010 - Jan 2014

Coordinating all aspects of Dubai operations, overseeing business development, marketing, staff performance management and guest relations.

Operations Manager

• Oct 2009 - Dec 2010

Operational Specialist

• Nov 2008 - Oct 2009

Provided close support to the client base, booked travel arrangements, organized transfer, handled special request, investigated and resolved service quality issues and complaints.