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Credentials

  • Business Administration
    Damascus University

Experience

    • Saudi Arabia
    • Retail Furniture and Home Furnishings
    • 1 - 100 Employee
    • Operations Manager
      • Jun 2018 - Present

      •Developing, Managing & Enhancing business process & operations flow. •Expanding service scope, new product & service packages, anticipated & served industry gaps •Identifying opportunities to close gaps in the supply chain, & diminish loss of sale. •Generating new business; Built relationships. •Growing Department’s portfolio through partnerships. •Developed the business by determining gaps & client needs, proposed new concepts/ideas. •Make deals, negotiate contracts, manage conflicts, and tackle problems. •Monitor competitive pricing, on time delivery, after service, warranties, performance guarantees, storage/warehousing. •Contact the shipping companies to ship the products overseas also dealing with clearance agencies to get the best prices. Show less

    • Saudi Arabia
    • Manufacturing
    • Area Sales Supervisor
      • Jan 2018 - May 2018

      •Managing sales team to reach the targeted goals and objectives. •Conducting visits with Sales Executive for the job development and motivation. • Handle all customers and dealers complaints satisfactorily. •Contact with a new dealers by personal sales effort and looking for additional sales opportunities. •Organizing Weekly reports about financial collection and send to the administration. •Organizing monthly reports about target achieving and send to the administration. •Managing and organizing the routes of the sales executives and merchandiser. • ,Handling Key Account Customers (SACO, Carrefour, Saif Gallery, Qasr Alawani ,SOUQ.COM , ASOUAQ.COM….) Show less

    • Saudi Arabia
    • 1 - 100 Employee
    • Sales Supervisor
      • Jul 2015 - Dec 2017

      • Implementing Regional sales strategies and targets. • Managing sales team to reach the targeted goals and objectives. • Conducting visits with Sales Executive for the job development and motivation. • Handle all customers and dealers complaints satisfactorily. • Contact with new dealers by personal sales effort and looking for additional sales opportunities. • Organizing Weekly reports about financial collection and send to the administration. • Organizing monthly reports about target achieving and send to the administration. • Coordinating with all company departments to ensure a successful implementation of the marketing plan. • Evaluating the markets against the target. • Monitor local competitors. Show less

    • Retail Collection Supervisor
      • Jan 2015 - May 2015

      Supervising the 320 Branches cash deposit and follow-up with accountants to clear the balances. Supervising the 14 Cash Collectors all over Kingdom and follow-up their deposit and solve any problem they facing. Prepare daily and weekly reports on cash collection and branches balance and send it to the Director. Supervising all POS devices all over Kingdom (working - not working). Permanent follow-up with banks to (request - replace - relocate - cancel) POS devices. Prepare weekly reports on POS transaction and send it to Director. Supervising the Smart Deposit Machines Project. Permanent follow-up with banks for (add - cancel) users on Smart Deposit Machines. Show less

    • Team Leader
      • Apr 2013 - Dec 2014

      Coach, counsel, recruit, train, and discipline Sales men. Organize and distribute Sales men schedules and daily meeting. Help the Sales men to achieve daily sales target. Evaluate on-the-job performance and motivate the Sales men in all the available possibilities. Monitor local competitors.

    • Team Leader
      • Feb 2012 - Feb 2013

      Coach, counsel, recruit, train, and discipline Promoters. Organize and distribute Promoters schedules and daily meeting. Help the Promoters to achieve daily sales target. Evaluate on-the-job performance and motivate the Promoters in all the available possibilities. Ensure retaining positive and healthy work environment and teamwork in stores. Attend trade shows to identify new products and services. Monitor local competitors. Coach, counsel, recruit, train, and discipline Promoters. Organize and distribute Promoters schedules and daily meeting. Help the Promoters to achieve daily sales target. Evaluate on-the-job performance and motivate the Promoters in all the available possibilities. Ensure retaining positive and healthy work environment and teamwork in stores. Attend trade shows to identify new products and services. Monitor local competitors.

Education

  • International College of Economics and Political Since
    Master of Business Administration - MBA, Business Administration and Management, General
    2022 - 2023
  • Damascus University
    Bachelor of Business Administration (BBA), ادارة الاعمال
    2008 - 2012

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