Senior Operation

• Apr 2023 - Present

Operational Specialist

• Apr 2022 - Present

● Follow up with sales department for their inquiries or requests from A-Z● Ensure that all documentation meets export regulations.● Contact agents in worldwide and follow up with them to get best rates & ensure to deliver cargo on agreed time● Dealing with shipping line to get quotations & tariff agreements to Reduce cost and increase profit● Arranging Bookings with shipping lines for such a shipment.● Arranging the stuffing dates with the clients.● Preparing the final S/D & following up with shipping lines until get the draft.● Coordination of the pickup and delivery of cargos.● Follow up with tracker & trucking process.● Reviewing all documents before sending to shippers (B/L drafts, COO, Clearance Certificates & and any additional documents).● Proceeding in the original B/L issuance or Telex Release according to customer request.● Finding solutions to all the problems that customers faced, including fines and delays, and working on creating alternative plans.● Following up with the shippers directly and keep them updated with their shipments.● Manage and follow the customs clearance process activities from A-Z and ensure the delivery of form 13 ● Follow up with accounting dep. to finalize all shipment costs (invoices, receipts & statements).● Update the status of the shipment on the system and keep the client and sales department updated.● Create ACID Number for (Back to back) via Nafeza Platform ● Follow up with agents to get quotation and handle DDP shipments ● Send daily and monthly operation report to the responsible Manager Show less

Export Operations

• Sep 2019 - Mar 2022

Internship Trainee

• Jun 2019 - Sep 2019