OMALE ISA ABU

Lead, Agency banking and merchant acquiring at payZeep (Paymi Solutions)
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Contact Information
Location
Abuja, Federal Capital Territory, Nigeria, NG
Languages
  • English Full professional proficiency
  • Idoma Native or bilingual proficiency
  • Hausa Professional working proficiency
  • Igala Native or bilingual proficiency

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Experience

    • Nigeria
    • Financial Services
    • 1 - 100 Employee
    • Lead, Agency banking and merchant acquiring
      • Mar 2023 - Present

      - Manage business relationship- Contribute to PSS application process and approval process- Maintain an active sales funnel on excel - Manage a team of sales officers and aggregators- Provide training for team members and aggregators- Design and implement the aggregator model- Development and presentation of pitch to merchants- Participate in high level meetings with third party vendors- Recruit and manage high performing aggregators- Develop a competitive transaction pricing schedule- Develop VAS commission pricing for agents- Manage agent and merchant onboarding process- Create and manage onboarding SOP for merchants and agents- Develop documents to manage device acquisition- Contribute to agency banking and merchant application development- Contribute to the draft of aggregator terms and conditions of engagement- Contribute to payment operations, settlement and support operations- Ensure best practices to ensure compliance Show less

    • Business Development Manager
      • Jun 2022 - Feb 2023

      - Manage existing business relationship- Develop a business model- Participate in inter-departmental leadership meetings- Create weekly reports- Contribute to product development- Participate in high level meetings with third parties- Revenue and cost forecasting- etc

    • Nigeria
    • Financial Services
    • 100 - 200 Employee
    • Business Development Officer
      • Sep 2021 - Feb 2022

      • Build and maintain strong customer relationship by providing excellent customer service. • Develop action plan for improving agent performance. • Acquisition and management of agents in assigned locations. • Brand agents locations to ensure visibility • Ensure 90% device activity • Meet/surpass revenue and onboarding targets • Participate in weekly and monthly performance review • Submit weekly and monthly reports • Provide regular support to onboarded agents • Develop strategy for agent retention • Develop strategy for getting new businesses • Train agents on the use of company products. Show less

    • Nigeria
    • Transportation, Logistics, Supply Chain and Storage
    • 300 - 400 Employee
    • Service Center Supervisor
      • Jun 2021 - Feb 2022

      • Manage all center activities• Manage experience center agents • Onboard e-commerce merchants• Onboard cooperate organisations• Manage inventory• Schedule market storms• Create manifest and international shipments• Manage dispatch riders.• Report to Area coordinator

    • Service center agent
      • Aug 2020 - Jun 2021

      • Create and dispatch waybill• Scan arrival for waybill received• Scan waybills after pick up• Provide customer service support• Packaging of waybills• Create and dispatch international shipments• Ensuring proper storage of waybills until pick up• Processing demurrage• Proper labelling of waybills• Participate in market storms

    • Nigeria
    • Financial Services
    • 100 - 200 Employee
    • Business Development Officer
      • Jul 2019 - Feb 2022

      • Agent acquisition and management of new and existing agents • Worked independently to onboard and facilitate registration of new agents • Monitoring and driving sales through agent network acquisition and retention on a regular basis • Ensuring training and daily support of agents • Ensure branding of agents locations to ensure visibility. • Send weekly and monthly reports • Attend weekly performance review meetings • Meet/surpass expected agent and revenue target • Ensure agents are actively transacting on all channels • Engage in market storms to boost onboarding numbers. Show less

    • Spain
    • International Trade and Development
    • 1 - 100 Employee
    • public health promotion assistant
      • Apr 2018 - Dec 2018
    • Chemistry and Biology Teacher
      • Jan 2017 - Jul 2017
    • Chemistry and Basic Science Teacher
      • Jan 2016 - Dec 2016
    • Basic Science and Basic Technology Teacher
      • Jan 2015 - Dec 2015
    • NYSC CHEMISTRY TEACHER
      • Nov 2013 - Oct 2014
    • Medical Laboratory Assistant (Intern)
      • Sep 2007 - Jan 2008

Education

  • Federal Polytechnic Mubi, Adamawa State
    HND, Chemistry/biochemistry
    2011 - 2012
  • Federal Polytechnic Bida, Niger State
    National Diploma, Science Laboratory Technology
    2007 - 2008

Community

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