Experience

Alpha Kappa Psi Eta Rho

• Non-profit Organizations
• 1 - 100 Employee

• Alpha Kappa Psi Eta Rho

  • Nov 2022 - Present



Dunkin'

• United States
• Food and Beverage Services
• 700 & Above Employee

• Shift Team Lead

  • Oct 2019 - Present

  -Helped to direct team members when managers were not available by delegating tasks, handling customer complaints quickly and courteously, and maintaining order during peak times -Operated daily cash deposits and placed orders for inventory -Instructed new employees on proper restaurant operating procedures, such as food production and safety, operation of all restaurant machinery and tools, and hospitality service techniques -Helped to direct team members when managers were not available by delegating tasks, handling customer complaints quickly and courteously, and maintaining order during peak times -Operated daily cash deposits and placed orders for inventory -Instructed new employees on proper restaurant operating procedures, such as food production and safety, operation of all restaurant machinery and tools, and hospitality service techniques