Experience

Glanbia

• Ireland
• Food and Beverage Services
• 700 & Above Employee

• Finance Analyst

  • Jul 2022 - Present



Zenith Bank Plc

• Nigeria
• Banking
• 700 & Above Employee

• Branch Operations Officer

  • Apr 2014 - Aug 2021

  Oversaw the operations team of multiple projects to achieve company improvement objectives. Directed risk management of internal systems by investigating and resolving discrepancies. In preparation for local audits, I conducted pre-audits of branch transactions and ensured potential vulnerabilities were addressed.Some key accomplishments include:• Decreased bank credit losses by circa ₦500M through in-depth review of customer credit structures and key recommendations to executive management.• Triggered boost of over 55% in risk mitigation capabilities through introduction of advanced systems and internal control measures, resulting in increased efficiency and effectiveness of operations.•Reconciliation of automated teller machines using Microsoft excel thereby saving the bank losses of about ₦50M. Show less

• Senior Executive Assistant

  • Apr 2011 - Mar 2014

  As the team lead, supervised risk management processes for the branch to ensure compliance with FIRS standards and regulations.A few significant successes include:• Secured significant decrease in risk exposure by initiating awareness training sessions on FIRS protocols for branch operations staff, while simultaneously implementing adherence controls.• Achieved zero audit exceptions in two-year period through exceptional compliance assurance.

• Vault Custodian and Customer Service

  • Feb 2007 - Mar 2011

  addressed client complaints, inquiries, and issues through customer engagement.A small number of noteworthy achievements gained during this role include:• Amplified client retention rates by 35% through swift transaction processing as well as regular product and service communication.• Optimised quality control activities by enhancing reactivation of dormant accounts, release of cheque books, and marketing measures for e-banking• Implement and enhance risk assurance and control measures for effective vault and cash management system; Budgeting, cost management and monitoring of branch cost and expenses for effective utilization. Show less