Oluwaseyi Fadahunsi
Appeal committee || Student advocate at Saskatchewan Polytechnic Students' Association- Claim this Profile
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English Full professional proficiency
Topline Score
Bio
Credentials
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Applied Suicide Intervention Skills Training (ASIST)
Eagle's Nest Youth RanchJun, 2023- Sep, 2024 -
CPR/AED/First Aid
A2Z Safety & Training LTD
Experience
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Saskatchewan Polytechnic Students' Association
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Civic and Social Organizations
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1 - 100 Employee
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Appeal committee || Student advocate
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Sep 2023 - Present
Reviewed and considered appeals from students who are seeking to challenge academic decisions or policies. Ensuring fairness and providing an unbiased evaluation of the appeals. Attended confidential oral hearing with students and the panel Reviewed and considered appeals from students who are seeking to challenge academic decisions or policies. Ensuring fairness and providing an unbiased evaluation of the appeals. Attended confidential oral hearing with students and the panel
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YWCA Canada
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Youth Worker
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Aug 2023 - Present
Working with vulnerable members of our community during the most difficult times of their lives Responsible for creating a safe and nurturing environment for youth, meeting their physical, emotional, and social needs. Being part of the YWCA team allows me to make a positive impact on their lives, which I'm passionate about. My skills include community development and creativity. 😊🌟 Working with vulnerable members of our community during the most difficult times of their lives Responsible for creating a safe and nurturing environment for youth, meeting their physical, emotional, and social needs. Being part of the YWCA team allows me to make a positive impact on their lives, which I'm passionate about. My skills include community development and creativity. 😊🌟
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Gabby’s Beauty Salon
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United States
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Individual and Family Services
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Administrative Clerk
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Jan 2023 - Jun 2023
Managed administrative tasks, such as organizing schedules, coordinating meetings, handling correspondence, and maintaining records. Managed administrative tasks, such as organizing schedules, coordinating meetings, handling correspondence, and maintaining records.
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Head of Client Management/ Advisor
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Mar 2021 - Dec 2022
Responsible for coordinating client meetings and appointments to offer expert, individualized service, driving sales and building brand loyalty. I established performance and service goals and holds associates accountable for individual performance. Conducted trainings and mentored team members to promote productivity and commitment to friendly service. I helped a large volume of customers daily with positive attitudes and focus on customer satisfaction Responsible for building client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients. Show less
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Client Services Officer
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Apr 2019 - Aug 2020
I executed and devised business development strategies to attract and acquire new clients using content marketing, cold calling and networking. I resolved client queries, developed strategies for improving customer services and authorized refunds on products. I executed and devised business development strategies to attract and acquire new clients using content marketing, cold calling and networking. I resolved client queries, developed strategies for improving customer services and authorized refunds on products.
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Call Center Agent
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2018 - 2019
I built and managed client relationships by clearly communicating the value propositions to prospective clients and proper follow-up to ensure value delivery and ultimate customer satisfaction. I resolved service problems by clarifying the customer's complaint; expediting correction or adjustment; following up to ensure resolution. I built and managed client relationships by clearly communicating the value propositions to prospective clients and proper follow-up to ensure value delivery and ultimate customer satisfaction. I resolved service problems by clarifying the customer's complaint; expediting correction or adjustment; following up to ensure resolution.
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Customer Service Representative
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Mar 2017 - Jun 2017
Responsible for reviewing various claims made by clients and confirmed payments to be made to respective clients on any incurred loss. Responsible for answerjmg incoming calls, responded to clients' inquiries about their claims and resolved complaints. Responsible for reviewing various claims made by clients and confirmed payments to be made to respective clients on any incurred loss. Responsible for answerjmg incoming calls, responded to clients' inquiries about their claims and resolved complaints.
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Education
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2023 - 2023
Saskatchewan Polytechnic
Postgraduate Degree, Business, Management, Marketing, and Related Support Services -
2020 - 2021
Ajayi Crowther University
Master of Business Administration - MBA, Business Administration and Management, General -
2012 - 2017
Olabisi Onabanjo University
Bachelor of Science - BS, Sociology -
2006 - 2011
Queens College Yaba Lagos
High School, Social Sciences
Community
