Oluwasanmi Adedokun
Processing Team Lead at unicollegelink- Claim this Profile
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English -
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Yoruba -
Topline Score
Bio
Credentials
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Data Analytics and Business Intelligence
DataleumFeb, 2021- Nov, 2024 -
Project Management
UdemyJul, 2018- Nov, 2024 -
Digital Marketing Fundamentals
GoogleJan, 2017- Nov, 2024 -
Nigerian Institute of Management
Nigerian Institute of Management (Chartered)Oct, 2016- Nov, 2024 -
Customer relationship management and Supply chain management
New Horizons
Experience
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unicollegelink
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IT Services and IT Consulting
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1 - 100 Employee
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Processing Team Lead
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May 2023 - Present
❖ Manages the daily activities of the Unicollege Processing team. ❖ Ensures compliance of the Unicollege Processing team members with the company's policies. ❖ Responsible for applicants' satisfaction, a weekly review of quality audits, and ensuring quality conformance to defined metrics. ❖ Daily tracking of applications and compilation of application progress reports to the COO & Board of Directors. ❖ Coordinating the admissions process of all clients, including admission applications, following up with clients, and troubleshooting where necessary via guidance from your supervisor. Reviewing program requirements and applicants’ qualifications. ❖ Providing daily reports on all tasks executed and communicating the progress of managed applications of the team for appraisal ❖ Driving publicity of the company’s services. ❖Attending meetings, webinars, and seminars to represent and or support the company when needed. ❖ Cooperate with team members to achieve set goals. Show less
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Skyned Consults Corporation
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Canada
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Education Administration Programs
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1 - 100 Employee
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Senior Admissions Coordinator
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Oct 2022 - Aug 2023
❖ Develop and conduct team audits on a weekly basis.❖ Identify defects and knowledge gaps amongst team members. Assign required training to cover up gaps.❖ Responsible for the continuous training, evaluation, audit and growth of team members.❖ Collaborate with team members to ensure adequate and smooth admission processing.❖ Implement strategic plans and initiatives to achieve enrollment objectives.❖ Provide support to the Admission Team Lead in managing the team.❖ Maintain a cordial relationship with the management and team members for smooth operations.❖ Ensure timely submission of reports by team members on a daily basis .❖ Assist with the weekly audits of applications.❖ Provide support when needed to other team members.❖ Train and shadow newly hired Admissions Coordinators. Show less
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ADMISSIONS COORDINATOR
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Aug 2021 - Dec 2022
• Coordinating the admissions process of all clients, including admission applications, follow up with clients, and troubleshooting where necessary.• Conducting school search for prospective and paid clients.• Guiding and Counselling of prospective and paid clients on admission processes.• Documentation of client data.• Reviewing program requirements and applicant’s qualifications.• Communicating application decisions to applicants.• Providing a weekly report on all activities carried out.• Driving publicity.• Managing the company’s clients through email by responding to inquiries. Show less
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GEORGE ADE. ENTERPRISE
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Nigeria
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ADMIN/ OPERATIONS MANAGER
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Jun 2019 - Jul 2021
• Monitored daily business operations and addressed potential issues. • Coordinated schedules, meetings, and memo and ensured everyone is kept current of necessary company news and information. • Monitored and created weekly and monthly reports. • Managed a team of 5 employees and ensured office supplies are maintained. • Increased efficiencies by negotiating discounted rates with vendors. • Executed important policies that facilitated the smooth running of business operations. • Managed all accounting/finance, marketing and communication functions. • Minimized Operational cost with increase in productivity. Show less
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GreyWolf Empire
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Nigeria
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Advertising Services
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1 - 100 Employee
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Brand Executive
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May 2019 - Dec 2019
I acted as liaison executive for the brand by utilizing all aspects of communication and sales strategies to foster relationships between the brand and other brands. I Assisted with product development, pricing and new product launches as well as developing new business opportunities. I acted as liaison executive for the brand by utilizing all aspects of communication and sales strategies to foster relationships between the brand and other brands. I Assisted with product development, pricing and new product launches as well as developing new business opportunities.
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Quantum Bridge
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Telecommunications
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1 - 100 Employee
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Customer Service Representative
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Jan 2016 - Mar 2017
I identified new business opportunities, Managed customer’s calls daily, with duties including attending to their requests and complaints. I Supervised the client relationship management database and utilize it to manage customer contacts and mailing lists. I was able to develop creative strategies which resulted to an increase in customer retention. I identified new business opportunities, Managed customer’s calls daily, with duties including attending to their requests and complaints. I Supervised the client relationship management database and utilize it to manage customer contacts and mailing lists. I was able to develop creative strategies which resulted to an increase in customer retention.
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Capital Express Assurance Limited
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Nigeria
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Insurance
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200 - 300 Employee
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Financial Planner
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Jul 2015 - Nov 2015
I Provided clients with specialist advice on how to manage their money by recommending the most appropriate products and services available. I Advised clients on insurance coverage, investment planning and other areas to help them reach their financial goals and objectives. I Provided clients with specialist advice on how to manage their money by recommending the most appropriate products and services available. I Advised clients on insurance coverage, investment planning and other areas to help them reach their financial goals and objectives.
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Education
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2017 - 2019
Covenant University
Msc, Business Administration and Management -
2011 - 2015
Covenant University
Bachelor's degree, Business Administration
Community
