Experience

CIPM HR CLUB, UNILAG.

• Nigeria
• Human Resources Services
• 1 - 100 Employee

• Member of cimp hr club

  • Mar 2020 - Present



Shapel_beautytouch

• Lagos, Nigeria

• Social Media Manager

  • Jul 2021 - Feb 2022

  • Performed duty remotely by handling the social media account and interacting with about 90% of customers through phone calls and messages whilst giving a timely update to my supervisor. • Published a timely report showing 95% of all receivables and payables in business with customers in the firm. • Maintained protocols used in liaising with customers and provided appropriate solutions within time limits. • Performed duty remotely by handling the social media account and interacting with about 90% of customers through phone calls and messages whilst giving a timely update to my supervisor. • Published a timely report showing 95% of all receivables and payables in business with customers in the firm. • Maintained protocols used in liaising with customers and provided appropriate solutions within time limits.



Quick teller

• Lagos, Nigeria

• Pay point Agent

  • Nov 2019 - Feb 2020

  • Executed online transfers and deposited payments on behalf of customers for TV subscriptions, and electronic bills making about a 90% customer retention rate on a Week-on-Week basis. • Verified active bank-related transactions, identified discrepancies, and notified the appropriate persons promptly for rectifications. • Ensured customer relationships were upheld and confidently interacted with people in the best manner which led to an increase of 40% change in customer satisfaction feedback. Show less