Virtual Assistant Trainee

• May 2022 - Present

Sales and Supply

• Jun 2019 - Present

sales of perfume oil sales of perfume oil

Programme Intern

• Oct 2022 - Present

Operations Assistant (Contract)

• Nov 2021 - Oct 2022

I facilitated training sessions for ad-hoc staff, and ensured that they provided all necessary documentation, thereby simplifying the task of the Human Resource Manager. Effectively managed inquiries for new client making inquiries for our services. Effectively provided guidance to staff in resolving operational issues to ensure they are addressed in an effective manner. Carried out regular meetings with staff to discuss departmental operational updates, and issues faced. Managed the internal and external communication to staff and relevant stakeholder. Skillfully managed all administrative responsibilities including: maintenance, incident reports, handling confidential information, planning itinerary and making necessary reservations. Received outstanding feedback ratings. Show less

Programme / Administrative Officer

• Jan 2020 - Oct 2021

• Assist in following up on leadership executed/implemented programs, tracking programs accordingly and reporting back to leadership (management). • Ensure 100% working operations of equipments by scheduling preventive maintenance, calling for repairs when due and purchasing equipments; applauded for a proactive approach to work. • Collaborate in inspecting and monitoring school’s advert productions, ensuring adverts targets the right market audience. • Prepare and distribute memos, reports on expenses, office budgets and other expenditures; applauded by director for good budget preparation and report writing abilities. • Research and monitor competitors in the primary educational sector, pitching new ideas to director to supersede the competition. • Congratulated for portraying strong work ethic and 100% commitment to assigned responsibilities. • Recognized by management for 1st class performance as 7 times employee of the month honoree. Show less

Administrative / Logistics Officer

• Aug 2018 - Jun 2019

• Organized a filling system (Sorted and Filed important and confidential documents); praised for introducing and implementing a color-coded filing system which greatly improved file-search activities by 50%. • Coordinated transportation arrangements within budget (travel visas, flights, hotel reservations, airport taxis etc.). • Maintained company employee database by identifying staffing gaps and proactively following up on new employees to ensure 100% execution in performance of duties. • Nurtured relationships with previous clients to win new business and increase repeat opportunities. • Ensured consistent product availability before taking in customers request and commencing planning and shipments to customers; prepared invoices, purchase orders and bills of lading. Show less

Administrative Officer / Customer Relations

• Feb 2018 - Aug 2018

• Accountable for the smooth operation of the office and its workflow; congratulated for initiating and implementing proven effective administrative practices. • Implemented effective customer persuasion techniques to professionally achieve customer’s trust. • Received and processed incoming communication (telephone, emails) accurately taking messages and replying correspondence as necessary. • Identified, investigated and resolved customers concerns or enquiries, escalate where necessary. • Maintained supplies inventory by checking stock to determine inventory levels, anticipating needed supplies and ordering replacements as needed. • Praised for displaying top level commitment to customer service, adding new clients while maintaining premium service levels. Show less

Administrative Assistant (NYSC)

• Jan 2017 - Dec 2017

• Supported the human resources department in drafting job descriptions and publishing job ads on company social platforms (Facebook, Twitter). • Welcomed visitors, clients, employees, answering inquirers and handling complaints in a courteous professional manner; praised for utilizing low tune approach to calm upset visitors / clients / employees. • Charged with proper maintenance and storage of records/files to ensure future easy accessibility. • Organized and managed calendars and schedules (meetings and events) for executives and managers, additionally made booking arrangements for conference and meeting rooms. Show less

Health Safety Environment, Risk Assessment (Certified)

• Jun 2017 - Sep 2017