Executive Officer - Public Health Analyst

• Feb 2023 - Present

Graduate Intern - Public Health Analyst

• Jun 2022 - Feb 2023

HSE Gradlink Programme - Responsible for Business and Administration support to the Director of Public Health, Dr. Lucy Jessop at the National Immunisation Office

Grade IV COVID-19 Response - Clinical Contact Tracing Team

• Jun 2021 - Jun 2022

•Work collaboratively with the Health Service Executive (HSE) in the National epidemiological surveillance on the COVID-19 disease detection. •Assists the Contact Management Program (CMP) and the Department of Public Health (DPH) nationwide in all manners associated with patients’ COVID-19 lab results. •Supports the DPH in dealing with site outbreaks of COVID-19. •Undertake empathetic phone calls to individuals in the public communicating the results of their COVID-19 lab results, notifying them of their close contact status, check-ins, and test referrals. •Provide public health advice in a clear and concise manner effectively over the phone. •Proactively identify roadblocks and ensure any transition period happens as smoothly as possible especially during the nation’s high infectious period. •Supports team effort in achieving daily set goals of COVID-19 case investigations and contracting tracing efforts. •Aids in complex case resolutions, data collection, and data entry. •Ensure GDPR codes of practices are implemented daily utilizing the existing CRM database. •Utilize personal knowledge of the CovidCareTracker to assist in identifying and managing outbreaks. •Manage 30+ client requests and expectations daily and 200+ weekly.

Psychology Support Intern

• Sep 2019 - Sep 2020

•Demonstrated organizational and administrative skills through supporting the clinical psychologist with event planning, generating reports, and collating feedback from clients. •Collaborated with the clinical psychologist to design a practical approach to improve client healthcare experience. •Ensured the smooth and efficient operations of the psychology department through monitoring and evaluation processes. •Regularly monitored and managed the budget of the psychology department. •Developed clear updated GDPR processes for every function across the psychology department. •Displayed effective research skills through the analysis of Public and Mental Health topics for the Neem Sanctuary radio program, The Mind Clinic. •Engaged in mental health advocacy and suicide prevention project by partnering with 8 mental health organizations reaching 200+ client targets. •Management of external calls for proposals and proposal writing towards 10+ potential partners for the psychology department. •Coordinated outreaches to 10+ schools and offices providing mental health and psychosocial support (MHPSS). •Generated content for the Neem Sanctuary social media such as news items, photographs, radio programs, and event updates gaining 100+ followers weekly. •Demonstrated consistent operational excellence to maintain a stellar office reputation.

Community Support Worker Intern

• Jul 2017 - Sep 2017

•Demonstrated administrative skills through ensuring the smooth running of the foundation, compilation of daily schedule debriefs and performances. •Engaged in human rights advocacy for less privileged communities and achieved a target of advocating for 5+ communities. •Ensuring the human rights of the less privileged single mothers, women and children in communities were upheld to the highest standards. •Assisted on field trips to internally displaced people camps and orphanage homes. •Gave support and guidance to single mothers, women, and children in less privileged communities. •Liaised with donors regarding fundraising for the organization to enhance the opportunities of offering help to the less privileged communities. •Produced referrals for various community resources, including housing and transportation services.