olumide oladeji
Presales Consultant at SmartEdge Business Solutions Ltd- Claim this Profile
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English, Old (ca.450-1100) -
Topline Score
Bio
Credentials
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Avaya IX™ Workplace Solutions Sales Specialized
AvayaApr, 2020- Nov, 2024 -
Avaya Midsize Solutions Sales Specialized
AvayaApr, 2020- Nov, 2024 -
Avaya Certified Support Specialist
Avaya University -
Avaya IX™ Contact Center Solutions Sales Specialized
Avaya
Experience
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SmartEdge Business Solutions Ltd
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Nigeria
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IT Services and IT Consulting
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1 - 100 Employee
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Presales Consultant
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Oct 2014 - Present
Product presentations and demonstrations Support with technical qualification of sales opportunities Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP) Build custom demonstrations Deliver Proof Of Concepts(POC) Provide first-line technical support for software evaluations and/or pilot projects Support at external and internal customer facing events Create internal software requests and POC implementation plans and monitor the approval process Prepare software order forms (providing feature codes and product information) Monitor accurate and correct delivery of every product sold Be able to position and present Information Builders product offerings Compare Information Builders product offering at a technical level with competitive product Show less
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Avaya Support Eng
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Nov 2010 - Present
Telephony Installation,Design,Implementation and offer technical support for Avaya Voice and unified communication solution .Ability to deploy contact center solutions for small and midsize enterprise as well as large enterprise contact center solutions.System Administrator.Avaya reporting solutions administration and troubleshooting. Avaya session manager/system manager,ip office,Media gateways and servers administration and troubleshooting .Integration of avaya solution with other vendors. Show less
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Avaya Certified Support Specialist
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Nov 2010 - Jun 2014
have sound knowledge of Avaya Products and Solutions. So far, I have achieved Avaya Certified Support specialist Certification in Designing and Building Avaya Unified Communication solution.I have demonstrated ability to coordinate, evaluate, and manage resources for timely and successful project completion.My areas of expertise are ; Avaya Communications Manager, SIP Enablement Services, Application Enablement Services, Call Management System, Intuity Audix, IP Office, Session Manager, System Manager, System Platform), Call Accounting SystemVendor management with Avaya partners and Fixed Line and mobile suppliers, VoIP and SIP deployment, CMS, dhcpdeployments, help desk support, lan, laptop, computers, mcafee, microsoft, networking, microsoft windows, presentation skills, printers, scanners, technical support, telephone skills, upgrades, voip, wan and troubleshooting. Show less
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Avaya Engineer - Implementation Specialist, Administrator and support
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Nov 2010 - Jun 2014
IP-PABX, Call Centre, Enterprise Telephony solutions Duties & Role: Project Implementation (Installation and configuration) - Avaya PABX Solution Architect for Call Center and IP Telephony Installation and configuration of IP Office Installation and configuration of IP Office CCR, CSCM recordings, Voice mail pro server on Windows Server 2003 or Virtual Machines with Windows Server 2008 Installation and configuration of Media gateways and servers e.g. S87XX, S8300 with G650, G450, G430, with Main site or ESS or LSP configurations with duplications. Various Circuit packs or Media Modules installations and configurations for media gateway G650 or G450 respectively. Avaya communication manager installation and configuration on media servers - S87XX, S8300 Voice mail installations and configurations - Audix, CMM on S8300 Installation of Avaya Aura MBT server with templates for CM, AES, CMM Avaya SIP infrastructure with S88XX for Session Manager 5.2, System Manager 5.2, Mediant Audio Code Installation and configuration of Contact Centre Express 4.2 (CCE) Basic Call Management System (BCMS) Avaya Aura Solution for Midsize Enterprise (MES) with core components - CM 6.0.1, CM Messaging 6.0.1, System Platform 6.0.3, System Manager 6.1, Session Manager 6.1, AES 6.1 Installation and configuration of Avaya Aura systems which includes latest Session Manager 6.X, System Platforms 6.X with templates CM 6, System Manager 6.X, Avaya Aura Messaging; Presence. Upgrading system with latest service packs and available patches. Phone Installations / Upgrades / Conversions from H.323 to SIP or VPN for 96XX series phones which include H.323 or SIP phones. Installation of ESS / LSP or SLS with Avaya Media Servers and Media Gateways with or without duplications. Installation Various SIP phones installations on Avaya PABX like Linksis, Yealink, Polycom etc. Integration of Avaya PABX with various other PABX e.g. CISCO, Panasonic, Siemens, Nortel etc. Show less
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Administration and Support
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Nov 2010 - Jun 2014
Administration and support for above products at client side this can be onsite sometimes. Administration and configuration of CMS, BSMC, recording servers QM, CSCM and Verint Viewer, MIDAS CDR server., Telesoft, Sentel billing software's. Call flow designing in Voice Mail pro, in CM - Vector and VDN Complete inbound and outbound calling configuration with required feature implementation. Administrating Avaya CM, Session Manager, System Manager, Audio Code, Messaging. Preparing System documentations, Incident reports, RCA reports etc. Pre-Sales & Post-Sales Activities - Preparing solution based presentation in power point for clients. Preparing project plans and executes them. Preparing Statement of Work, Solution Architecture diagram for clients. Handling technical meetings with sales people as a technical consultant. Site serves and readiness follow-ups for project installations. Preparing SLA for clients Project designs for small scale projects and follows-ups. Handling material deliveries and rack mountings of equipments at project sites. Show less
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TECHNICAL SKILLS
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Apr 2010 - Nov 2011
Imperial Telecommunication is one of the leading private telephone operators in Nigeria having licensed to operate :Voice Telephony,Video conferencing,broad band Internet service , Video Streaming ,Virtual Private Network (VPN) Imperial Telecommunication is one of the leading private telephone operators in Nigeria having licensed to operate :Voice Telephony,Video conferencing,broad band Internet service , Video Streaming ,Virtual Private Network (VPN)
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Network engineer
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May 2008 - Nov 2010
Management of base station network and administration of database. Customer care service and after sales repairs. Remote Support for field engineers via the NETWORK MANAGEMENT SYSTEM. Installation, Maintenance and operation of Base Transceivers station (BTS) and microwave Radio to Avoid signal degradation and equipment failure.(including,Erricson,Neira,Ptoteus,Harris Radio). Maintains and operation of switch equipment e.g. Air span 4020, Motorola,e,t.c Monitoring and generation of planning reports like pre-installation survey and network performance. Installation, maintenance and operation of V-sat equipment and system configuration. Installation of the microwaves radio and supervision antenna, waveguide and coaxial cables by Riggers and Installation of integrated subscribers Terminal (Ist). Repairing of subscriber terminals(mobile and fixed terminals) and radio equipment and other related switch equipment Installation of Airspan Equipments Both Subscriber ODU and IDU Computer Networking (Both LAN and WAN) Support of Redwood Red router prepaid/billing platform (A solution for routing and billing calls Show less
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Imperial Telecommunications
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Victoria Island,Lagos.
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Network Engineer
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Apr 2008 - Oct 2010
Installation of Microwave radios for Internet and Voice links. System Administration,Server installation and Maintenance. Voice over ip deployment and termination of telephone lines to different telephone exchanges. Network fault troubleshooting. Installation of Microwave radios for Internet and Voice links. System Administration,Server installation and Maintenance. Voice over ip deployment and termination of telephone lines to different telephone exchanges. Network fault troubleshooting.
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Education
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2010 - 2012
National open university of
Masters of Science (MSc), Information Technology -
2009 - 2012
National open university of Nigeria
Master of Science (MSc), Information Technology -
2001 - 2007
Ladoke Akintola University of Technology
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering -
2001 - 2007
Ladoke Akintola University of Technology Ogbomoso
Bachelor of Technology (BTech), Electronics and Electrical Engineering -
1994 - 2000
Abadina College
Secondary school leaving certificate
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