IT Support Specialist

• Feb 2018 - Present

System Administrator

• Apr 2014 - Present

Diagnose hardware and software problems, and replace defective components. Determine what the organization needs in a network and computer system before it is set up Installation, Maintenance of Server, Networking Devices, Monitoring the Internet , Intranet, CCTV of the Company Collect data in order to evaluate the network’s or system’s performance and help make the system work better and fast Add users to a network and assign and update security permissions on the network Plan, coordinate, and implement network security measures in order to protect data, software, hardware etc. Coordinate and implement social media marketing communication projects with responsibilities that include social media advertising and creating brand awareness online Responsible for website management with regular content update in line with various marketing campaigns of the group Manage social media pages (Facebook, LinkedIn, Twitter, etc.), including fan page building, daily monitoring, posting, and content development Responsible for the purchase, installation, and life-cycle maintenance of PCs, servers and LAN and WAN network connectivity equipment. Troubleshooting and resolving WAN/LAN connectivity issues. Installation, configuration and maintenance of network equipment such as routers, switches and. Performing routine checks and maintenance on all network elements. Managing bandwidth of the IP backbone for optimal performance. Training users on the proper use of hardware and software Other assigned duties. Show less

Computer Engineer and Sales

• Apr 2013 - Present

• Maintenance, Installation of Server, Networking Devices • Monitoring the Internet , Intranet, CCTV of the Company • Creating, Deleting, Editing of Staff ID on Intranet. • Troubleshooting of Hardware and Software of Computers, Printers • Installation and Formatting of Different Computer E.g. Window XP, Window 7 and MAC OS • Networking, PC Assembly and Computer Architecture. • Training the Staff on how to use New Software • Maintenance, Installation of Server, Networking Devices • Monitoring the Internet , Intranet, CCTV of the Company • Creating, Deleting, Editing of Staff ID on Intranet. • Troubleshooting of Hardware and Software of Computers, Printers • Installation and Formatting of Different Computer E.g. Window XP, Window 7 and MAC OS • Networking, PC Assembly and Computer Architecture. • Training the Staff on how to use New Software