Experience

Afloat Limited

• Nigeria
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Accounts & Financial Executive

  • Apr 2021 - Present

  • Oversee financial functions, such as assessing, auditing, planning, cost control and project control.• Evaluated and analyzed capital expenditures, depreciation, proposals, investment opportunities, operating records and financial statements.• Analyzed current and past financial data and performance. Prepared reports and projections based on analysis.• Account management (account payable and receivable).

• Internal Control

  • Jul 2019 - Apr 2021

  • Participated in formulating policies and procedures to improve internal controls, compliance and corporate efficiency.• Reviewed, analysed and gave report on operations systems, testing of key controls and addressing imperative risks.• Provided guidance to internal stakeholders regarding the best internal control practices that minimize risk to the organization.• Conducted confirmation programs and compliance testing as necessary to supplement internal control reviews.• Supported the identification and documentation of risk, training of staff to build policy compliance and internal control awareness within the organization. Show less



Advans Microfinance Network

• France
• Financial Services
• 100 - 200 Employee

• Back Office, Internal Control

  • Feb 2018 - Jun 2019

  • Developed policies and procedures for operational processes to ensure compliance with standards and regulations.• Created work instructions for branch staff usage for smooth operation on ORBIT, Bankone and other Web-based platform used by the bank.• Communicated with management to develop strategic operation goals.• Trained and coached staff to ensure smooth adoption of new program.• Worked directly with [departments and management] in achieving good result.• Designed, developed and tested embedded software applications for use. Show less

• Head Teller, E-Banking Supervisor.

  • Feb 2015 - Aug 2018

  • Managed the tellers within the tills, giving and receiving cash from the tellers.• Approved external transfers through Bankone platform, monitored and supervised Mobile Teller transactions.Conducted monthly and quarterly audits of cash drawers, vaults, currency dispensers, ATM and all branch logs.• Sorted, packed and processed currency for financial institutions and ATM requisitions.• Conducted monthly and quarterly audits of cash drawers, vaults, currency dispensers, ATM and all branch logs.• Sorted, packed and processed currency for financial institutions and ATM requisitions.• Vault management, a vault key holder; ensured safe keep of bank's cash also managed the Bank's cash position• E-banking/ATM officer; ATM Management and Administration/ Proof, Reconciliation and Settlement. Supervised and ensured all E-Banking products are up and running for the branch. Show less

• Client Service Supervisor

  • Jun 2013 - Jan 2015

  • Supervised a team of six (6) client assistants, directed training of team members and mentored each to promote productivity, accuracy and friendly service.• Implemented and developed customer service training processes.• Decided on loans with the Branch Manager • Prepared monthly activity and performance reports for General Manager's attention.• Maintained a steady deposit volume for the branch.

• Client Advisor/Teller

  • Sep 2012 - May 2013

  • Selling of all bank products to customers advised customers.• Customers' account creation and mandate upload on ORBIT.• Built long-term customer relationships and advised customers on purchases and promotions.• Received customer instruction and treating them appropriately.• Treated all cash transactions (withdrawal and deposit).



Airtel Nigeria

• Nigeria
• Telecommunications
• 700 & Above Employee

• Customer Care Representative

  • Mar 2011 - Sep 2012

  • Handled customer complaints, provided appropriate solutions and alternatives within the time limits; followed up to ensure resolution. • Provided accurate, valid and completed information by using the right methods/tools. • Managed large amounts of inbound and outbound calls in a timely manner • Followed call center “scripts” when handling different topics • Seized opportunities to upsell products when they arise • Handled customer complaints, provided appropriate solutions and alternatives within the time limits; followed up to ensure resolution. • Provided accurate, valid and completed information by using the right methods/tools. • Managed large amounts of inbound and outbound calls in a timely manner • Followed call center “scripts” when handling different topics • Seized opportunities to upsell products when they arise



Kladet Services Ltd. (Engineering

• Environmental Geologist and Field Supervisor

  • Mar 2009 - Aug 2011