Junior Mechanical Engineer

• Apr 2020 - Present

Customer Service and Suspension Service Technician

• Sep 2019 - Mar 2020

Service Technician for Fox Suspension components.Offer Technical advice and customer service support due to my strong knowledge of the products after working at the parent company in Vancouver, Canada. Service Technician for Fox Suspension components.Offer Technical advice and customer service support due to my strong knowledge of the products after working at the parent company in Vancouver, Canada.

Junior Design Engineer

• Apr 2017 - Jun 2019

Design engineer. Managed individual projects. Projects were taken from briefs and taken all the way to production.

Warranty Representative and Service Technician

• Nov 2016 - Apr 2017

Responsible for all warranty claims worldwide. Managing distributors internationally along with local shops within the US and Canada.

Product Development Specialist

• Aug 2016 - Oct 2016

Responsible for bicycle department. Crucial role was developing a bicycle product line and creating the infrastructure to take bicycle orders. This involved sourcing all bicycle frames and components from manufacturers and opening a relationship with other brands for the production process. Responsible for bicycle department. Crucial role was developing a bicycle product line and creating the infrastructure to take bicycle orders. This involved sourcing all bicycle frames and components from manufacturers and opening a relationship with other brands for the production process.

Warranty Representative

• Jan 2016 - Apr 2016

Responsible for all warranty claims worldwide. Managing distributors internationally along with local shops within the US and Canada. Responsible for all warranty claims worldwide. Managing distributors internationally along with local shops within the US and Canada.

Mechanic

• May 2015 - Oct 2015

Full Time mechanic. Involved with all repairs and servicing rental bicycles. Suspension servicing to wheel building and anything in between. Full Time mechanic. Involved with all repairs and servicing rental bicycles. Suspension servicing to wheel building and anything in between.

Sales Representative

• Jan 2014 - Feb 2015

Worked as a Sales Representative Selling high end custom road and mountain bicycles. This required high knowledge of bicycles being able to meet the high demands of customers. Fast paced environment which quick turn arounds. Organisation of bicycles orders as they were built in house. The job was the face of the company for direct customers therefore warranty issues and repairs were also dealt with.This was done weekends and full time during University. Worked as a Sales Representative Selling high end custom road and mountain bicycles. This required high knowledge of bicycles being able to meet the high demands of customers. Fast paced environment which quick turn arounds. Organisation of bicycles orders as they were built in house. The job was the face of the company for direct customers therefore warranty issues and repairs were also dealt with.This was done weekends and full time during University.

Salesperson/Mechanic

• Jun 2007 - Jan 2014

A sales and bicycle mechanic job. Taught me the fundamentals up to the higher levels of my bicycle mechanical ability. A very busy store which mean't organisation needed to be maintained to a high level to prevent mistakes or problems. A sales and bicycle mechanic job. Taught me the fundamentals up to the higher levels of my bicycle mechanical ability. A very busy store which mean't organisation needed to be maintained to a high level to prevent mistakes or problems.