Olli Rapanen

Operations Manager at NL Acoustics Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • English Full professional proficiency
  • Swedish Professional working proficiency
  • Spanish Elementary proficiency

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Experience

    • Finland
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Operations Manager
      • Dec 2022 - Present

    • Sweden
    • Medical Equipment Manufacturing
    • 400 - 500 Employee
    • Supply Chain Planner
      • Nov 2020 - Oct 2022

      Production planning -Responsible for long and short term production planning of a product line. Material planning -Planning material need of various raw materials to ensure uninterrupted production. -Forecasting material need short and long term. -Frequent contact with suppliers to ensure fluent flow of materials and information. Project work -Supplier development projects including implementation of new productions tools. -Inventory accuracy project including implementing improvements to inventory management. -Participating in the implementation of a new coating process in our manufacturing from supply chain perspective. Other -Inventory management -Participating in ERP update. -Handling supplier deviations. Show less

    • Finland
    • Paper and Forest Product Manufacturing
    • 700 & Above Employee
    • Customer Service Coordinator
      • Sep 2019 - May 2020

      My main tasks included handling and coordinating global container shipment orders including documentation processes. This included close contact with internal customers, suppliers and other partners to ensure fluent flow of operations. Other tasks included following operational quality and solving transportation related problems to ensure accurate and on-time deliveries.

    • Customer Service Coordinator
      • Jun 2019 - Aug 2019

      My main tasks included handling and coordinating global container shipment orders including documentation processes. This included close contact with internal customers, suppliers and other partners to ensure fluent flow of operations. Other tasks included following operational quality and solving transportation related problems to ensure accurate and on-time deliveries.

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Customer Service/Order Management
      • Mar 2018 - Jul 2018

      My main responsibility was offering high quality customer service to Finnish customer via mail and telephone and handling and coordinated customer orders. I worked closely together with our European organization to ensure timely deliveries and availability or products. My main responsibility was offering high quality customer service to Finnish customer via mail and telephone and handling and coordinated customer orders. I worked closely together with our European organization to ensure timely deliveries and availability or products.

    • Finland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Services Coordinator
      • Nov 2015 - Feb 2018

      My main responsibilities were part of an after sales process including order management, internal purchases and invoicing ranging from smaller orders to large delivery projects including both hardware and software. Close and fluent contact and communication with different internal colleagues, our global organization as well as partners and contractors were an essential part of my responsibilities I also acted as the main user responsible for an online store directed at dealers across Finland. I was responsible for improving the system to ensure high data quality and fluent user experience. I also participated in training and continuously supporting the users. Other tasks included managing inventory, managing leasing applications and monthly reporting. I also participated in a large change project of our logistics solution including process and operational improvement. Show less

    • Germany
    • Truck Transportation
    • 700 & Above Employee
    • Customer Service/Export coordinator
      • Jan 2014 - Feb 2015

      I was part of an export team responsible for providing container transport solutions from Finland to all over the world. This included managing customer orders and ensuring high data quality and timely deliveries. Other tasks included inventory management to ensure availability of equipment in all major container ports in Finland. I also supported sales by providing customers with freight quotations. I was the main user and trainer of a module in a new ERP system responsible for training my colleagues in Finland, Russia and the Baltic countries. Show less

    • Germany
    • Truck Transportation
    • 700 & Above Employee
    • Customer service/Export coordinator
      • May 2013 - Oct 2013

      I was part of an export team responsible for providing container transport solutions from Finland to all over the world. This included managing customer orders and ensuring high data quality and timely deliveries. Other tasks included supporting import team, equipment control and invoicing. I was part of an export team responsible for providing container transport solutions from Finland to all over the world. This included managing customer orders and ensuring high data quality and timely deliveries. Other tasks included supporting import team, equipment control and invoicing.

    • United States
    • Retail
    • 1 - 100 Employee
    • Procurement Specialist
      • Oct 2012 - Jan 2013

      My tasks included managing customer orders, purchasing and customer service via mail. The tasks required constant problem solving in a rapidly growing start-up environment. My tasks included managing customer orders, purchasing and customer service via mail. The tasks required constant problem solving in a rapidly growing start-up environment.

    • Dominican Republic
    • Transportation, Logistics, Supply Chain and Storage
    • 500 - 600 Employee
    • Export Coordinator(trainee)
      • Jun 2012 - Aug 2012

      I was a trainee in a shipping agents sales team responsible for coordinating customer orders for container transport. I was a trainee in a shipping agents sales team responsible for coordinating customer orders for container transport.

    • Sweden
    • Retail
    • 1 - 100 Employee
    • Sales
      • Feb 2012 - May 2012

      Customer service, sales and related administrative tasks in a clothing store. Customer service, sales and related administrative tasks in a clothing store.

    • Finland
    • Transportation, Logistics, Supply Chain and Storage
    • 200 - 300 Employee
    • Logistics worker
      • May 2006 - Aug 2011

      My tasks included picking and packing of orders and other supportive warehouse tasks in a cold warehouse. I worked in morning, evening and night shifts and had several full-time and part-time contracts. My tasks included picking and packing of orders and other supportive warehouse tasks in a cold warehouse. I worked in morning, evening and night shifts and had several full-time and part-time contracts.

Education

  • School of Business, Economics and Law at the University of Gothenburg
    Master's degree, Logistics and Transport Management
    2018 - 2020
  • Metropolia Ammattikorkeakoulu - Helsinki Metropolia University of Applied Sciences
    Bachelor’s Degree, Engineering/Industrial Management
    2008 - 2013
  • Jönköping University
    Bachelor of Engineering - BE, Engineering/Industrial Management
    2011 - 2011
  • Università degli Studi di Torino
    Bachelor of Engineering - BE, Engineering/Industrial Management
    2011 - 2011

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