Olivier Tourneur

at i-Cell Mobilsoft Zrt.
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Contact Information
us****@****om
(386) 825-5501
Location
Hungary, HU

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Experience

    • Hungary
    • IT Services and IT Consulting
    • 100 - 200 Employee
      • Jul 2020 - Present

      • Jan 2020 - Jul 2020

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
      • May 2018 - Dec 2019

      Managing Testing Team of Capgemini Hungary

      • Apr 2015 - Apr 2018

      Project: Large transformation program at leading Hungarian telco companyWarranty/ Regression/ Migration test/ UAT managerResponsible for management of UAT phase on the major yearly releases involving more than 50 end user resources.Responsible for testing of warranty fix within the major release and corresponding extra shipments with a dedicated test team of 5 test analysts mixed with offshore and onsite team members.Responsible for regression testing activities: definition of scope, coordination and reporting of test progress and results.Responsible for migration testing activivites: definition of scope, coordination and reporting of test progress and results. Show less

      • Mar 2015 - Apr 2015

      Definition of a roadmap detailing the schedule of the activities to be covered to implement recommendation identified during prior TPI (Test Process Improvement) assessment at Hungarian branch of a leading regional bank.The roadmap was defined through series of workshop with the client.

      • Oct 2014 - Mar 2015

      Project: 1 of the 4 yearly major release at one of the major Hungarian telco companyDevelopment of test strategy, test preparation, test coordination for one of the 4 yearly development packages (coordinated release of several systems for developments related to several projects).Elaboration of a test methodology for the client.

      • Aug 2014 - Oct 2014

      Home automation service implementation project at major Hungarian telco companyProject aiming at proposing to the company’s clients a centralized solution to handle various types of home automation and security sensors and their corresponding services.Project involves more than 10 departments in the company and a 3rd party security company.Test planning including production of test strategy, Test specification, monitoring of all testing activities.

      • Jun 2014 - Jul 2014

      TPI (Test Process Improvement) assessment project at major Hungarian telco companyAssessment of the maturity of the test process currently in practice.The assessment is based on an analysis performed based on the inputs gathered through interviews and documentation review combined with Capgemini TPI model.Deliverables includes a report related to the maturity of the process and another report dedicated to the recommendations to improve the maturity level.

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
      • Feb 2014 - Mar 2014

      Sales Partner Management project at local branch of a leading European bank.Development of test strategy, test preparation, test coordination.

      • Sep 2013 - Feb 2014

      Project: Implementation of a new procurement approval workflow application at the client company group level (major local and regional oil and gas company). This complex application was the first to be implemented on the new group platform that shall handle all eForm/ workflow applications of the group in the future.Managed team size was up to 11 persons - total of 450 man days spent on the project.Platform was based on version 6 of an open source based BPM solution - Bonita BPM. Customization requirements involved a business database, and developments based on Java or Javascript Show less

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
      • Feb 2013 - Apr 2013

      Mobile banking/ Internet banking projects at a local branch of a leading European bank.business requirement analysis, development of solution with system specialists, functional specificationDevelopment of Test plans

      • Jan 2012 - Jan 2013

      Definition of the approach, BID team management, BID plan definition and follow-up, redaction of proposal elements, approval process management, quality assurance for BIDs in various domains (Outsourcing/ Testing/ Bank payments/ System Integration/ ITSM)

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Consultant/ Business Analyst
      • Aug 2011 - Oct 2011

      GIRO Intraday Settlement project at local branch of a leading European bank. Business requirement analysis, development of solution with system specialists, functional specification Work with Back-Office, Front-Office, Legal department and IT system specialists Focus on collection order (beszedés) handling for improving automation of the process as well as ensuring its legal compliance. GIRO Intraday Settlement project at local branch of a leading European bank. Business requirement analysis, development of solution with system specialists, functional specification Work with Back-Office, Front-Office, Legal department and IT system specialists Focus on collection order (beszedés) handling for improving automation of the process as well as ensuring its legal compliance.

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Test Manager
      • Mar 2011 - Apr 2011

      Test Management, Test preparation, Test execution during the 3rd and final phase of development of a Sales automation application for the local branch of a global leading insurance company Test Management, Test preparation, Test execution during the 3rd and final phase of development of a Sales automation application for the local branch of a global leading insurance company

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
      • Jul 2008 - Sep 2010

      Gather business requirement for a new corporate ERP system developed by Capgemini France at a major global client in prepaid voucher industry.Domain covered: Referential, Customer Management, Contract Management, Order Management, Production & Logistics, Redeeming, AccountingActivities:• Brainstorming workshop facilitation• Documentation of As-Is processes• Production of To-Be use casesWork as a local Capgemini team representative for solution design.Activities:• Gap-analysis workshop facilitation• Gap-analysis documentation• Validation of functional specification Show less

      • Jul 2008 - Oct 2008

      Project Management for the implementation of a solution for a new Middle-Office from other client branch in Hungary

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
      • Feb 2007 - Apr 2008

      Outsourcing – Service Delivery Management for multi-country contract on full IT services scopeManagement of outsourced service delivery for 9 countries with a headcount of 20 persons to a global major energy management specialistGeographical scope: Austria, Bulgaria, Croatia, Czech Republic, Greece, Romania, Serbia, SloveniaDelivery teams from 9 employees to 1 employee – 2 countries with no internal employees but supported by subcontractorsIn all countries: full IT scope (AM, IM, Service Desk)Transformation programs covering service desk services, supplier consolidation, SAP related servicesActivities:• Contract Management• People Management (20 persons)• Customer facing (top management in each country/ regional governance team)• SLA management (~ 350 KPIs)• Escalation/ Communication/ Reporting• Transformation program related activities coordination• Backsourcing related activities coordination Show less

      • Nov 2005 - Apr 2007

      Service Level Agreement Definition for multi-country contract on full IT services scopeManagement of a project aiming at defining, negotiating SLA for a large Outsourcing contract applying to 10 countries and covering the full IT services scope (~ 500 KPIs)Development of the reporting processes and tools and deployment in 10 countries

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Migration team leader
      • Jan 2005 - Jun 2005

      Project of implementation of a new Billing and EAI Systems at major croatian Telco company. Team leader (team of 5) for development of migration from legacy system to targeted Billing and EAI systems Development of EAI migration scripts (Korn shell, SQL) Project of implementation of a new Billing and EAI Systems at major croatian Telco company. Team leader (team of 5) for development of migration from legacy system to targeted Billing and EAI systems Development of EAI migration scripts (Korn shell, SQL)

    • CRM System responsible
      • Feb 2002 - Feb 2004

      Customer Database administration Creation and management of the Call-center of Renault Hungária (project management) Fidelity program management (supplier management, budget management, reporting, surveys) Customer Database administration Creation and management of the Call-center of Renault Hungária (project management) Fidelity program management (supplier management, budget management, reporting, surveys)

Education

  • ENSEEIHT - Ecole Nationale Supérieure d'Electrotechnique, d'Electronique, d'Informatique, d'Hydraulique et des Télécommunications
    Master's Degree, Computer Science and Applied Mathematics
    1998 - 2001

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