Experience

Richmond BMW/Crown MINI of Richmond
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Service Advisor

  • Nov 2020 - Present


Auto Plus Pep Boys

• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Assistant Service Manager

  • Nov 2014 - Nov 2020

  Ensuring that our customers feel welcomed and know that they can trust us with their vehicle. Work directly with the technicians to meet customers request. Ensuring that they have a full understanding of what their vehicle needs. Explaining what is being done and the long term benefits of having these repairs done. Creating the estimate for the required as well as the suggested preventative maintenance to ensure their vehicle is in proper running conditions and safe for them and their families. Ensuring that our customers feel welcomed and know that they can trust us with their vehicle. Work directly with the technicians to meet customers request. Ensuring that they have a full understanding of what their vehicle needs. Explaining what is being done and the long term benefits of having these repairs done. Creating the estimate for the required as well as the suggested preventative maintenance to ensure their vehicle is in proper running conditions and safe for them and their families.