Olivia Zhao

VP of Data Operations at The Org
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • Chinese Professional working proficiency
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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Fatih Ozavci

Olivia is a great and talented young lady, I worked with her for 2 years. I observed her taking numerous responsibilities for Cyber Defence and making them significant contributions. We also performed some RT tasks together, she joined us as guest team member. She assisted us to complete some tasks, also organised and joined our technical internal training. I totally enjoyed those moments, I wish best of luck to her in her new journey! I hope USA would appreciate and admire her never ending skills. Thanks for being such a good friend and fast learner!

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Credentials

  • GIAC Advisory Board
    GIAC Certifications
    Nov, 2019
    - Nov, 2024
  • GIAC Security Essentials Certification (GSEC)
    GIAC Certifications
    Nov, 2019
    - Nov, 2024
  • SAFe Agilist Certification
    Scaled Agile, Inc.
    May, 2018
    - Nov, 2024
  • Certificate IV Financial Service
    -
  • ITIL Foundation in IT Service Management
    DDLS

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • VP of Data Operations
      • Dec 2021 - Present

      The Org is on a mission to make organizations more transparent. As the VP of Data Operations, I support and guide the Data Operations Team to help The Org with building the most comprehensive and accurate database of company org charts in the world.

    • Head of Research
      • Oct 2020 - Dec 2021

    • Researcher
      • Apr 2020 - Oct 2020

    • Australia
    • Banking
    • 700 & Above Employee
    • Security Analyst
      • Aug 2018 - Mar 2020

      Cyber Defence Risk and Compliance Team (GRC)• Responsible for developing and tracking dashboard reporting of risk trends on Tableau • Conducted periodic reviews of risk controls, treatments and environment to ensure enterprise risk is actively managed • Performed security assessments on third party applications as part of application white-listing • Managed and responded to cyber security related regulatory requests and assessments on behalf of ANZ• Managed the implementation of a workflow automation tool to streamline service engagement to our team• Managed audit requests on behalf of Cyber Defence Tribe • Led risk and compliance workshops to raise awareness of newly introduced industry regulations for the entire division• Directly responsible to senior management for the development of risk forum content to promote early identification of cyber security risks and robust risk management• Received numerous internal awards for excellence in service delivery Show less

    • Software Engineer
      • Feb 2018 - Aug 2018

      Graduate program rotation with the Wholesale Digital Mobile Team (Institutional Technology)• Worked on developing a mobile application (front-end) using React Native and Redux • Wrote test script to automate UI testing using Appium and Cucumber Framework

    • Voice and Collaboration Analyst
      • Aug 2017 - Feb 2018

      Graduate program rotation with the Network Services Team (Enterprise Domains)• Led the UX stream and coordinated the pilot program for ANZ’s single conferencing initiative• Designed and developed the support site using HTML, CSS and JavaScript• Created MyMeeting training guides and communications materials

    • Information Security and Risk Analyst
      • Feb 2017 - Jul 2017

      Graduate program rotation with the Cyber Security Operations Team • Assisted with the management of internal and external audit process• Developed cyber security metrics • Documented requirements for cyber security initiatives

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Teaching Associate
      • Jul 2016 - Nov 2016

      Faculty of Information Technology • Conducted tutorials and ran exam consultation sessions for FIT 2002 IT Project Management Course • Marked FIT 2002 Exam Paper Faculty of Information Technology • Conducted tutorials and ran exam consultation sessions for FIT 2002 IT Project Management Course • Marked FIT 2002 Exam Paper

    • Australia
    • Banking
    • 700 & Above Employee
    • Technology Intern
      • Nov 2015 - Feb 2016

      • Created monthly reports and presentations • Analysed and reviewed business processes • Streamlined reporting process through using Excel VBA • Created monthly reports and presentations • Analysed and reviewed business processes • Streamlined reporting process through using Excel VBA

  • Hunteroriental Asia
    • Shanghai, China
    • Website Development and Marketing Intern
      • Jul 2015 - Aug 2015

      • Creation of marketing materials – specifically the design of professional brochure and media content • Customise, improve and develop website for Hunteroriental Asia • Translation of marketing materials • Creation of marketing materials – specifically the design of professional brochure and media content • Customise, improve and develop website for Hunteroriental Asia • Translation of marketing materials

  • Develosofi Management
    • Shanghai, China
    • Website Development and Marketing Intern
      • Jul 2015 - Aug 2015

      • Review and designed marketing strategies for Develosofi Management • Creation of marketing materials • Customise, improve and develop website for Develosofi Management • Review and designed marketing strategies for Develosofi Management • Creation of marketing materials • Customise, improve and develop website for Develosofi Management

    • Australia
    • Financial Services
    • 700 & Above Employee
    • Customer Service Specialist
      • Sep 2014 - Jun 2015

      • Partner with clients to identify and fulfil their banking needs and referring more complex matters to specialists • Provide appropriate financial advice across a broad range of retail banking, wealth management and business products • Serve as liaison between customer support team, management and customers to improve customer service and business productivity • Analyse customer complaints and provide appropriate corrective actions • Track, follow-up and resolve clients’ outstanding issues in a timely fashion • Adhering to all Commonwealth Bank risk policies and compliance networks Show less

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador
      • Jun 2012 - Jun 2013

      Student Ambassador Leadership Program (SALP) Co-hosted Indonesia Research Day 2012 with the International Office of University of Melbourne Student Ambassador Leadership Program (SALP) Co-hosted Indonesia Research Day 2012 with the International Office of University of Melbourne

    • Australia
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Financial Officer
      • Jun 2012 - Mar 2013

      • Prepare, process and record incoming and outgoing invoices • Prepare budgets for operational activities and for projects/events • Draft sponsorship/partnership proposals • Devise a business plan to take advantage of market opportunities • Research, prepare and make the application for sponsorship • Evaluate financial performance of AFIS every year • Prepare, process and record incoming and outgoing invoices • Prepare budgets for operational activities and for projects/events • Draft sponsorship/partnership proposals • Devise a business plan to take advantage of market opportunities • Research, prepare and make the application for sponsorship • Evaluate financial performance of AFIS every year

    • Australia
    • Banking
    • 700 & Above Employee
    • Project Research Intern
      • Jan 2013 - Feb 2013

      • Constructed a detailed project proposal designed according to NAB’s project focus and requirement • Presented proposal in front of entire office and received excellent feedback • Constructed a detailed project proposal designed according to NAB’s project focus and requirement • Presented proposal in front of entire office and received excellent feedback

Education

  • Monash University
    Master of Business Information System, IT
    2015 - 2016
  • University of Melbourne
    Bachelor of Commerce (BCom), Economics and Finance
    2011 - 2014

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