OLIVIA W.

CEO / Executive Director at National Pet Advocacy and Welfare Society (NPAWS)
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Location
Austin, Texas, United States, US

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5.0

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John M. Vaughn

I had the pleasure of working with Olivia on several major projects while employed by Charles Schwab. Olivia is incredibly knowledgeable, resourceful, and reliable and was a pleasure to work with!

Bill Kasper

Olivia is a gifted writer and a formidable intellect. We worked together in several locations under tight deadlines and shifting priorities, and she always came through with the goods. As a reward for working with her, she gave me a cat. Best perk I've ever acquired.

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Credentials

  • Certified Data Privacy Solutions Engineer™ (CDPSE™)
    ISACA
    Sep, 2020
    - Sep, 2024
  • Certified Data Privacy Solutions Engineer™ (CDPSE™)
    ISACA
    Sep, 2020
    - Sep, 2024
  • Certified in Risk and Information Systems Control™ (CRISC)
    ISACA
    Aug, 2020
    - Sep, 2024
  • Certified in Risk and Information Systems Control™ (CRISC)
    ISACA
    Aug, 2020
    - Sep, 2024
  • Certified in Risk and Information Systems Control™ (CRISC)
    ISACA
    Aug, 2020
    - Sep, 2024
  • Information Technology Infrastructure Library (ITIL 4)
    AXELOS Global Best Practice

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • CEO / Executive Director
      • Sep 2019 - Present

      Founded and manage this national 501(c)3 animal welfare / animal rights nonprofit organization. Guide the organization by inspiring and managing leaders and other volunteers to change the future for America's pets by ending normalized cruelties to cats and dogs. That is, commonplace cruelties such as declawing, tail docking, ear cropping, and more. Collaborate to determine and execute on NPAWS' strategic direction and supporting activities. Ultimately, the buck stops with me. Visit https://npaws.org to join the Pet Positive Movement today! Show less

    • Writer, Editor, Researcher, Advisor
      • 2009 - Present

      Founder and CEO of this business communications firm. Writero/AI provides remote or onsite business, technical and web writing, editing, research, strategic consulting and communications services to public, private and nonprofit organizations worldwide. As needed, content creation is complemented by expert formatting and visuals. Significant client, senior executive, and subject matter expert (SME) collaboration. Select clients: Cisco; BearingPoint; @Hand; Office of the Governor (Texas), Criminal Justice Division. Experience with CMS, HTML, CSS, DNS, and SEO. Advancing knowledge of Git, Bitbucket. Show less

    • Sr. Technical Writer, Cybersecurity (Contract)
      • Jan 2022 - Sep 2022

      Developed risk assessment matrix and threat ladder documentation. Created and updated security policies for this renewable energy and regulated utility conglomerate: Application Security, Cloud Security, Data Classification, Data Loss Prevention (DLP), Data Privacy, Identity and Access Management (IAM), Intrusion Detection System/Intrusion Prevention System (IDS/IPS), IT Travel Policy, Threat Management, Vulnerability Management, Workforce IT Security. Provided recommendations on policies needing to be created, updated, consolidated, or retired. Worked directly with Senior Manager, Cybersecurity and GRC Information Technology and other SMEs. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Writer / Researcher -- Senior Technology Risk Manager, Emerging Technology
      • May 2017 - Apr 2021

      Performed, cybersecurity / information security policy and emerging technology research and writing for this top 10 financial services firm. This included Governance, Risk and Controls documentation and risk assessment information. • Created and managed HIGHLY CONFIDENTIAL Annual Cybersecurity/Information Security Risk Reports (2017-2019) for Charles Schwab Corporation and Charles Schwab Bank. o Lead large-scale project with expansive collaboration. Worked with SMEs and senior management, to develop exacting documentation of Schwab’s information security. o Conducted data analysis of technology risk data from across the firm, including review and analysis of controls effectiveness, SOC data, issues analysis, Technical (Penetration) Testing results. o Documented all technology oversight-area programs and roadmaps, including those for Cloud, Information and Access, Data Security, Application Risk, Cyber Threat Risk, Business Recovery, Resilience, Continuity, Privacy, Policy, Third-Party / Vendor, Infrastructure Vulnerability, Remediation Plans, and more. o Researched and assessed internal Schwab technology / information security risk. o Analyzed industry benchmark information security benchmark data from major consulancies, KPMG and Accenture. o Annual reports were presented to subcommittees and, ultimately, to the Charles Schwab Board of Directors. • Participated in information security risk assessments for Charles Schwab Corporation and Charles Schwab Bank. • Creation, revisions and updates of technology risk management governance risks and controls policies, standards, and procedures. • Initiated the Emerging Risk, Innovation practice including participation in the cross-discipline Enterprise Risk Management (ERM) Emerging Risk Forum and originated the InnovationBriefs program. • Provided advisory contributions, technology risk management roadmap recommendations, risk landscape research and assessment. Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Writer, Editor (Contract)
      • Aug 2014 - Sep 2015

      Enterprise mobility SaaS software documentation. Originated and edited sales and technical documentation for this enterprise mobility SaaS company, including software documentation, user guides, integration plans, solution specifications, process documentation/process flow documents. Provided quality assurance concurrent with user guide development. Enterprise mobility SaaS software documentation. Originated and edited sales and technical documentation for this enterprise mobility SaaS company, including software documentation, user guides, integration plans, solution specifications, process documentation/process flow documents. Provided quality assurance concurrent with user guide development.

    • Technical Writer (Contract)
      • Nov 2013 - Mar 2014

      Use case development. Interviewed SMEs, as well as U.S. and international Beta Testers regarding experience with SDK for a new Cisco video conferencing product. Worked with a cross-functional/multi-location team to develop interview questionnaires and Use Case materials. Use case development. Interviewed SMEs, as well as U.S. and international Beta Testers regarding experience with SDK for a new Cisco video conferencing product. Worked with a cross-functional/multi-location team to develop interview questionnaires and Use Case materials.

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Technical Writer, Editor (Contract)
      • Jan 2011 - Sep 2011

      SQL programmer guide, user guide, instructional content, UI / UX / QA. Technical writing for Criminal Justice Division (CJD) eGrants public policy-driven grant application portal. Upgraded the eGrants web portal with instructional web content, providing UX and UI services, HTML and other bug fixes, Completed project early. Provided additional value by researching and developing programmer's guide and user guides. SQL programmer guide, user guide, instructional content, UI / UX / QA. Technical writing for Criminal Justice Division (CJD) eGrants public policy-driven grant application portal. Upgraded the eGrants web portal with instructional web content, providing UX and UI services, HTML and other bug fixes, Completed project early. Provided additional value by researching and developing programmer's guide and user guides.

    • United States
    • E-Learning Providers
    • 200 - 300 Employee
    • Technical Writer
      • Aug 2009 - Jan 2011

      Created User Manuals for technical education software. Provided site QA. Created User Manuals for technical education software. Provided site QA.

Education

  • Eckerd College
    BA, Management
  • Thunderbird School of Global Management
    MIM > MBA, International Management

Community

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