Olivia Wagoner
QIDP/Case Manager at RIVERSIDE FOUNDATION- Claim this Profile
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Bio
Credentials
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Mental Health/ ADODA Functional Screener Certification
Professional Services Group, Inc.Oct, 2022- Oct, 2024 -
CPR & AED
American Red CrossSep, 2020- Oct, 2024 -
Mental Health Skills Certificate
University of Wisconsin-ParksideMay, 2019- Oct, 2024
Experience
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RIVERSIDE FOUNDATION
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United States
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Health and Human Services
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1 - 100 Employee
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QIDP/Case Manager
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May 2023 - Present
• Currently work and manage a caseload of 16 clients with disabilities ages 24 to 86 years old. • Direct annual client review staffing during interdisciplinary evaluation and monitoring their programs and progress • Develop and coordinate the implementation of habilitation plan programs and activities from recommendations of the Interdisciplinary Team. • Provide supervision to assigned staff and direct care staff. Completed direct care staff evaluation forms and disciplinary procedures • Communicate with clients' guardians on a regular basis and attended to their day-to-day needs. Show less
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Professional Services Group, Inc.
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United States
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Mental Health Care
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1 - 100 Employee
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CCS Service Facilitator
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Sep 2022 - Feb 2023
• Responsible for interviewing and evaluating clients and families to complete intake and assessment process (Comprehensive Assessment and Functional Screen) • Analyzed client situations, capabilities, and concerns to determine services required to meet the treatment need of the individual • Responsible for coordinating and facilitating Team Meetings with providers, clients, and supports, and monitored client’s progress from their goals and services outlined in their Service Plan • Attended client/family court proceedings, psychiatry appointments, or other appointments which required client support or advocacy • Formulated and entered daily contacts entered into the CCS Case Management System including Medicaid reimbursable, non-reimbursable Medicaid, and other Support Activities. • Met all deadlines of documentation including entering progress notes, reviewing provider progress notes, Comprehensive Assessments, Service Plans, Safety Plans, quarterly reports, annual re-certification, and discharge summaries. Show less
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Allendale Association
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United States
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Mental Health Care
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100 - 200 Employee
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Mental Health Specialist
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Aug 2020 - Mar 2022
• Worked with youth ages 7 to 18 years old mostly working with the younger boys unit ages 7 to 13 years old with youth with severe behavior disorders in a unit/residential cottage setting. • Provided general direction and direction supervision to clients involving physical restraints per client safety and behavior management, assisted clients with their daily chores, personal hygiene, and helped serve meals to clients. • Former unit dietary liaison and would attend monthly dietary meetings and kept in contact with the dietitian on a regular basis about current client dietary needs and concerns. • Maintained appropriate documentation such as daily shift activities with the clients and updated the clients files/records on a daily basis through SmartCare • Attended weekly Team Meetings and attended supervisions with the director of the unit as needed Show less
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Lowe's Companies, Inc.
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Jan 2020 - Sep 2020
• Former Front-End Cashier and help answer customers questions about certain products that we have on sales floor • Assisted in inventory replenishment and ensured current inventory is stocked on the sales floor by the registers • Worked mostly on the registers and help with cash management and checking customers out once they are done shopping • Former Front-End Cashier and help answer customers questions about certain products that we have on sales floor • Assisted in inventory replenishment and ensured current inventory is stocked on the sales floor by the registers • Worked mostly on the registers and help with cash management and checking customers out once they are done shopping
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Caravel Autism Health
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United States
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Mental Health Care
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400 - 500 Employee
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Behavior Technician II
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Feb 2019 - Sep 2020
• Provided 1:1 ABA therapy to children on the Autism Spectrum and worked mostly in the child’s home • Worked with children ages 2 to 6 years old that function at a variety of levels • Used a variety of methods to help keep the child engage during the session and for behavior modification and redirection to block and/or reduce maladaptive behaviors • Provided 1:1 ABA therapy to children on the Autism Spectrum and worked mostly in the child’s home • Worked with children ages 2 to 6 years old that function at a variety of levels • Used a variety of methods to help keep the child engage during the session and for behavior modification and redirection to block and/or reduce maladaptive behaviors
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Feeding America Eastern Wisconsin
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United States
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Individual and Family Services
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1 - 100 Employee
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FoodShare Outreach Campus Intern
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Feb 2019 - May 2019
• Helped Feeding Wisconsin and their members to provide on campus outreach and education about the benefits of their SNAP outreach program • Helped increase student involvement and participation in FoodShare and provided on-site application assistance to students and in the community interested in the FoodShare program • Helped to build an on-campus referral base with various departments on campus and any on-campus clubs • Helped Feeding Wisconsin and their members to provide on campus outreach and education about the benefits of their SNAP outreach program • Helped increase student involvement and participation in FoodShare and provided on-site application assistance to students and in the community interested in the FoodShare program • Helped to build an on-campus referral base with various departments on campus and any on-campus clubs
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Children's Behavioral Health Services
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United States
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Mental Health Care
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Treatment Technician
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Nov 2017 - Feb 2019
• Provided 1:1 ABA therapy to young children to early teens on the Autism Spectrum and worked in the child’s house and at their daycares • Worked with younger clients and teens ages 3 to 16 years old that function at a variety of levels both verbal and non-verbal. • Used a variety of methods to help keep the child engage during the session and for behavior modification and redirection to block and/or reduce maladaptive behaviors • Provided 1:1 ABA therapy to young children to early teens on the Autism Spectrum and worked in the child’s house and at their daycares • Worked with younger clients and teens ages 3 to 16 years old that function at a variety of levels both verbal and non-verbal. • Used a variety of methods to help keep the child engage during the session and for behavior modification and redirection to block and/or reduce maladaptive behaviors
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AMERICAN EAGLE OUTFITTERS INC.
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United States
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Retail
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700 & Above Employee
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Cashier Sales Associate
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Aug 2015 - Feb 2017
• Helped customers on the sales floor find the perfect bag or purse that would fit their everyday needs and style • Assisted with shipment and inventory replenishment and ensured current inventory was stocked on the sales floor • Have previous register experience handling cash and checking customers out once they were finished shopping • Helped customers on the sales floor find the perfect bag or purse that would fit their everyday needs and style • Assisted with shipment and inventory replenishment and ensured current inventory was stocked on the sales floor • Have previous register experience handling cash and checking customers out once they were finished shopping
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Coach
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Advertising Services
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Seasonal Sales Associate
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Oct 2016 - Jan 2017
Seasonal Sales Associate/Cashier • Helped guide customers find the perfect bag or purse that would fit their everyday needs • Inventory replenishment • Shipment Seasonal Sales Associate/Cashier • Helped guide customers find the perfect bag or purse that would fit their everyday needs • Inventory replenishment • Shipment
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Education
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2017 - 2019
University of Wisconsin-Parkside
Bachelor of Science - BS, Psychology, Sociology -
2015 - 2017
College of Lake County
Associate's Degree, Psychology -
2011 - 2015
New Tech High @ Zion-Benton East
High School Diploma, General Studies
Community
