Olivia Willis

Case Aide at NORTH CENTRAL HUMAN SERVICES INC
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Bismarck Area

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Bio

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Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Case Aide
      • Apr 2019 - Present
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Account Representative
      • Sep 2018 - Present
    • Ramp Agent
      • Nov 2018 - Feb 2019

      Required to safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing air-crafts from the gate positions. Required to safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing air-crafts from the gate positions.

    • United States
    • Government Administration
    • 700 & Above Employee
    • City Carrier Assistant
      • Feb 2017 - Jun 2017

      Routes or cases all classes of mail in sequence of delivery along an established route. Prepares and separates all classes of mail to be carried by truck for different deliveries. Delivers mail along with a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Routes or cases all classes of mail in sequence of delivery along an established route. Prepares and separates all classes of mail to be carried by truck for different deliveries. Delivers mail along with a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Claims Analyst
      • Sep 2014 - Feb 2016

      Codes and processes health insurance claim forms for payment ensuring all information is supplied before eligible payments are made. Research and analyzes claim issues. Work under direct supervision. Relies on others for instruction, guidance, and direction. Codes and processes health insurance claim forms for payment ensuring all information is supplied before eligible payments are made. Research and analyzes claim issues. Work under direct supervision. Relies on others for instruction, guidance, and direction.

    • Individual and Family Services
    • 300 - 400 Employee
    • Stay at Home Mother/Military Spouse
      • Mar 2006 - Sep 2014
    • Data Entry Clerk
      • Mar 2006 - Jun 2006

      Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

    • Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Sep 2005 - Jan 2006

      Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product and service inquiries. Provide pricing and delivery information. Organize workflow to meet customer timeframes. Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product and service inquiries. Provide pricing and delivery information. Organize workflow to meet customer timeframes.

    • United States
    • Retail Apparel and Fashion
    • Retail Sales Associate
      • Apr 2004 - Oct 2005

      Provided customers with exceptional service and long-term relationships. A team player, maintained an open dialogue and a respectful work environment. Thoroughly committed and passionately dedicated to personal sales excellence. Assisted in the maintenance of a clean and comfortable store environment. Work a flexible schedule Provided customers with exceptional service and long-term relationships. A team player, maintained an open dialogue and a respectful work environment. Thoroughly committed and passionately dedicated to personal sales excellence. Assisted in the maintenance of a clean and comfortable store environment. Work a flexible schedule

Education

  • Ashford University
    Bachelor of Arts - BA, Alternative and Complementary Medicine and Medical Systems
    2018 - 2020
  • University of Phoenix
    Associate of Arts - AA, Psychology
    2011 - 2014
  • Hohokus School-RETS Nutley
    Diploma, Medical/Clinical Assistant
    2004 - 2005
  • Belleville High School
    High School Diploma, 9-12
    2000 - 2004

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