Olivia Willis
Case Aide at NORTH CENTRAL HUMAN SERVICES INC- Claim this Profile
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Bio
Experience
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NORTH CENTRAL HUMAN SERVICES INC
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United States
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Mental Health Care
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1 - 100 Employee
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Case Aide
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Apr 2019 - Present
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ProCollect, Inc.
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United States
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Financial Services
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1 - 100 Employee
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Account Representative
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Sep 2018 - Present
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Ramp Agent
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Nov 2018 - Feb 2019
Required to safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing air-crafts from the gate positions. Required to safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing air-crafts from the gate positions.
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United States Postal Service
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United States
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Government Administration
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700 & Above Employee
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City Carrier Assistant
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Feb 2017 - Jun 2017
Routes or cases all classes of mail in sequence of delivery along an established route. Prepares and separates all classes of mail to be carried by truck for different deliveries. Delivers mail along with a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Routes or cases all classes of mail in sequence of delivery along an established route. Prepares and separates all classes of mail to be carried by truck for different deliveries. Delivers mail along with a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed.
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Anthem, Inc.
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United States
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Hospitals and Health Care
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700 & Above Employee
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Claims Analyst
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Sep 2014 - Feb 2016
Codes and processes health insurance claim forms for payment ensuring all information is supplied before eligible payments are made. Research and analyzes claim issues. Work under direct supervision. Relies on others for instruction, guidance, and direction. Codes and processes health insurance claim forms for payment ensuring all information is supplied before eligible payments are made. Research and analyzes claim issues. Work under direct supervision. Relies on others for instruction, guidance, and direction.
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Home
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Individual and Family Services
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300 - 400 Employee
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Stay at Home Mother/Military Spouse
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Mar 2006 - Sep 2014
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Data Entry Clerk
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Mar 2006 - Jun 2006
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
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Dora's Naturals
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Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Sep 2005 - Jan 2006
Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product and service inquiries. Provide pricing and delivery information. Organize workflow to meet customer timeframes. Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product and service inquiries. Provide pricing and delivery information. Organize workflow to meet customer timeframes.
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Dress Barn
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United States
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Retail Apparel and Fashion
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Retail Sales Associate
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Apr 2004 - Oct 2005
Provided customers with exceptional service and long-term relationships. A team player, maintained an open dialogue and a respectful work environment. Thoroughly committed and passionately dedicated to personal sales excellence. Assisted in the maintenance of a clean and comfortable store environment. Work a flexible schedule Provided customers with exceptional service and long-term relationships. A team player, maintained an open dialogue and a respectful work environment. Thoroughly committed and passionately dedicated to personal sales excellence. Assisted in the maintenance of a clean and comfortable store environment. Work a flexible schedule
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Education
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Ashford University
Bachelor of Arts - BA, Alternative and Complementary Medicine and Medical Systems -
University of Phoenix
Associate of Arts - AA, Psychology -
Hohokus School-RETS Nutley
Diploma, Medical/Clinical Assistant -
Belleville High School
High School Diploma, 9-12