Oliviana Handayani

UX Writer at Gojek
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Contact Information
Location
West Java, Indonesia, ID
Languages
  • English Professional working proficiency
  • Japanese Elementary proficiency

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Kenji so salim

As a senior, Oliviana is a kind and humble person. She won't hesitate to help me and she helped me understand the whole job desc process. I started my work journey with her, and her multitasking ability was unlike i've ever seen before and made a good asset for individual and team. It’s rare that you come across standout talent like Oliviana, I highly recommend her.

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Experience

    • Indonesia
    • Technology, Information and Internet
    • 700 & Above Employee
    • UX Writer
      • Apr 2021 - Present

      - Provide UX copy for payment services in Gojek - Collab with Product Manager, Product Designer, and Interaction Designer in developing features - Observe, analyze, and criticize product flow throughout design processes - Track usability goals & participate in UTs to align business intention with market expectations - Provide UX copy for payment services in Gojek - Collab with Product Manager, Product Designer, and Interaction Designer in developing features - Observe, analyze, and criticize product flow throughout design processes - Track usability goals & participate in UTs to align business intention with market expectations

    • Product & Business Development
      • Jun 2020 - Apr 2021

      • Manage end-to-end process of brand & product development of 4 consumer brands; • Find the most suitable manufacturers & vendors for product development & supply; • Negotiate deals with suppliers, keep track of the purchasing log & cost card; • Work on brand & product launching strategy for D2C market under - assist in launching GINSOO brand in less than a year; • Provide engaging wording for web & social media contents, banners, notification e-mails, and other promotional materials; • Conduct research on market trends & material information to develop new products; • Create clean, appealing, and informative product copy; • Overview workflow and job progress of various departments to ensure brand synergy; • Assist in registration of commercial licenses, such as BPOM & Halal certification; • Assist in handling import affairs; • Create and review business proposal Show less

    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Assistant
      • Feb 2019 - Apr 2020

      UX Writer | Sep 2019 - April 2020 • Provide intuitive copy for Qareer Apps, Karir Apps, Jobs.id, and Ubelajar; • Work on engaging wording for web contents, banners, notification e-mails, and other promotional materials; • Engaged in agile development; • Enhance user experiences by giving feedback on the app’s texts and flows; • Coordinate with other departments in executing Karir Referral Campaign, garnered ±23k new user WA numbers within 2 weeks; • Draft and review company’s MoUs and partnership contracts; • Co-create and review business proposals for new products. Content & Data Analyst | Sep 2019 - Mar 2020 • Conduct research and need assessment in developing digital learning platform; • Formulate learning content strategy based on research findings; • Develop learning workflow and guidelines; • Manage and review ±310 learning videos in Ubelajar; • Administer data collection of ± 6 million user dataset; • Provide marketing campaign report by interpreting data on video content, click-through rate, email funneling, and conversion rate; • Collect, identify, analyse, and interpret trends or patterns in simple data sets; • Develop strategies to optimize data reporting efficiency and quality. Project Assistant | Feb 2019 - Sep 2019 • Ensure product continuity and recommend improvement on Qareer Apps; • Curate and rephrase over ±65k of job ads content; • Monitor and report problems to the responsible team based on user pain points; • Gather information about recent hiring trends and job requirements; • Conduct research on client’s industrial background; • Identify candidates’ skill sets and qualify their suitability based on the referred job openings. Show less

    • EN/JP - ID Game Localizer
      • Jan 2020 - Mar 2020

      • Localize in-game text, user interface, and other linguistic components from English to Indonesian; • Perform content-related research to ensure accurate context delivery and high-quality experience for players; • Analyze the game scope and its content from the localization perspective; • Establish the linguistic guidelines of the project; • Set the creative direction and define the terminology of localized products and services; • Provide linguistic advice to the project PIC; • Ensure that the localized text has the same meaning as the original Japanese texts; • Adjust texts with game UI; • Perform text proofing. Show less

    • Editor In Chief
      • Mar 2017 - Jan 2019

      Chief Editor (Sep 2017 - Jan 2019) • Act as the Project Manager for three different editorial accounts: Langkah Awal Prasetiya Mulya Tourism, and C2live; • Organize campaign and community events for C2live bloggers; • Responsible for market trend analysis and content strategy of editorial accounts; • Create social media posts and monitor SEO performance; • Create B2B marketing tips for Content Collision’s blog; • Tools: MOZ, Google Analytics, Google Webmaster, Yoast SEO, WordPress. Indonesian Writer and Editor (Mar 2017 - Jan 2019) • Direct content production in Bahasa as delegated by the Chief Editors; • Ensure quality contents for Blibli.com, Prasetiya Mulya Tourism, Langkah Awal, Fabelio, and C2live; • Write and edit articles for a wide range of topics and styles. English Writer (Mar 2017 - Aug 2017) Write news for Indonesia Expat and South China Morning Post. Show less

    • Indonesia
    • Pharmaceutical Manufacturing
    • 500 - 600 Employee
    • Contract Management Executive (Intern)
      • Jul 2015 - Jan 2016

      - Draft contract agreements; - Review and proofread legal documents; - Research credible law firms for debt collecting cases; - Create minutes of meetings; - Deliver administrative tasks; - Classify legal documents into the company's contract alarm system. - Draft contract agreements; - Review and proofread legal documents; - Research credible law firms for debt collecting cases; - Create minutes of meetings; - Deliver administrative tasks; - Classify legal documents into the company's contract alarm system.

Education

  • Universitas Bina Nusantara (Binus)
    Bachelor’s Degree, International Relations
    2012 - 2016

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