Olivia McKelvey

Restaurant General Manager at CAMPIELLO
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Contact Information
us****@****om
(386) 825-5501
Location
Naples, Florida, United States, US

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5.0

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Michael Thomas

It is not everyday that you come across someone with as much work ethic as Olivia. I worked with her for two years in the restaurant industry next to her as a colleague, and eventually under her as she was promoted to manager. Olivia's ability to make everyone in a bad or good situation happy and satisfied is what makes her exceptional in most scenarios, and as a witness firsthand, there were many opportunities for her to showcase that ability. I am saddened by the fact we no longer work together, but I know she will be an asset to whomever hits it out of the ball park when they decide to make her a part of their team.

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Credentials

  • ServSafe Food Handler
    American National Standards Institute
    Dec, 2013
    - Oct, 2024

Experience

    • South Africa
    • 1 - 100 Employee
    • Restaurant General Manager
      • Jan 2020 - Present

      Managing budgets, financials, profit and loss. Set goals to maximize strengths for team building and individual goals to promote self-worth. Developed strategic plans for competitive salesmanship, spearheading long-term sales goals. Innovative and ambitious, setting and implementing new company standards with a high rate of success. Managing budgets, financials, profit and loss. Set goals to maximize strengths for team building and individual goals to promote self-worth. Developed strategic plans for competitive salesmanship, spearheading long-term sales goals. Innovative and ambitious, setting and implementing new company standards with a high rate of success.

    • Restaurant Manager
      • Jun 2018 - Jan 2020

      Focused on daily sales and labor, ensuring high profits, and maximized costs. Recruited, hired, supervised, and motivated 60+ employees. Trained service staff to enhance guest service and increase profits through upscale salesmanship. Built guest and vendor relations to ensure a high rate of satisfaction. Focused on daily sales and labor, ensuring high profits, and maximized costs. Recruited, hired, supervised, and motivated 60+ employees. Trained service staff to enhance guest service and increase profits through upscale salesmanship. Built guest and vendor relations to ensure a high rate of satisfaction.

    • United States
    • 1 - 100 Employee
    • AGM
      • Oct 2017 - Jun 2018

      Responsible for developing a polished and highly trained service and bar team to drive revenue. Specialized in hiring new staff and ensuring all standards are held to the highest levels. Organizing and executing private events. Built vendor relations and actively negotiated deals to increase UOI. Implemented a revised inventory system to decrease loss and control costs while consistently hitting quarterly budgets.

    • Bar Manager
      • Nov 2015 - Oct 2017

    • Manager
      • Jul 2012 - Oct 2015

Community

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