Project Manager

• Mar 2022 - Present

Director

• Nov 2022 - Present

Corporate Communications Manager

• Nov 2021 - Present

Vice President Operations

• Dec 2021 - Present

Director

• Jan 2021 - Present

Investor Relations Associate

• Jun 2021 - Jun 2022

Customer Experience Coordinator

• Apr 2020 - May 2020

Marketing + Customer Experience Coordinator

• May 2019 - May 2020

• Crafted a content calendar for Calia Natural's Instagram and Facebook accounts with Later • Curated the Instagram feed, displaying strong attention for detail • Responsible for social media engagement with customers, including thoughtful responses to direct messages, comments and reviews on Instagram and Facebook • Managed influencer giveaways and building relationships with influencers • Assisted in building relationships with local, all-natural health and beauty retailers • Employed creative writing skills to attentively and promptly respond to customer service emails • Extensive use of Shopify’s eCommerce platform Show less

Research Assistant

• Apr 2019 - Aug 2019

• Involved in the experimental design, execution, data analysis, and write up of findings for a research project in a neuroethics laboratory • Conducted literature research to be used in the final research paper • Facilitated numerous focus groups with 6-10 participants each - interacted with the participants extensively • Involved in the experimental design, execution, data analysis, and write up of findings for a research project in a neuroethics laboratory • Conducted literature research to be used in the final research paper • Facilitated numerous focus groups with 6-10 participants each - interacted with the participants extensively

Research Associate

• Apr 2017 - Aug 2018

• Creative Labs: Worked on multiple projects ranging from social media engagement to market research. Worked in collaboration with colleagues to prepare market research presentations for the board of directors. Created and ran surveys in the Vancouver community. • Belletrist: Responsible for social media engagement and sending weekly newsletters to email subscribers via MailChimp. Instagram following grew by 17K followers in three months and email subscribers by 1.5K subscribers in two months. Ran company giveaways. • Ground Control: Contributed to Full Count Baseball Trivia with Buster Posey, an Alexa Skill, being nominated for a Webby award within the first year of business. Was responsible for conducting market research on voice commerce platforms and interactive voice systems. Show less

Brand Partnerships

• May 2016 - Sep 2016

• Went from zero to over $100k pushed into production per month, recurring over three months • Handled all customized and wholesale orders from large companies and individuals • Completed deals with Facebook, Target, Twitter, President of the United States, Delta Airlines and Crate and Barrel • Went from zero to over $100k pushed into production per month, recurring over three months • Handled all customized and wholesale orders from large companies and individuals • Completed deals with Facebook, Target, Twitter, President of the United States, Delta Airlines and Crate and Barrel

Hostess

• Jun 2014 - Aug 2015

• Worked during summer break in high school: June-August 2014 and June-August 2015 • Was the first interaction for customers as they began their experience at the restaurant • Provided exceptional customer service in a fast-paced restaurant • Proved to be capable of quick problem solving and ensuring that the customers were content • Reconfigured the patio for optimal seating • Worked during summer break in high school: June-August 2014 and June-August 2015 • Was the first interaction for customers as they began their experience at the restaurant • Provided exceptional customer service in a fast-paced restaurant • Proved to be capable of quick problem solving and ensuring that the customers were content • Reconfigured the patio for optimal seating