Experience

City of Roseville Michigan

• United States
• Government Administration
• 1 - 100 Employee

• Building Supervisor

  • Sep 2019 - Present

  -Handles occupant complaints and deals with refunds, canceled classes, and guest services-Manages building staff by scheduling, assigning tasks and training new hires.-Handles registrations for customers for various sports, events, and fitness classes.-Answers the phone with clarification on building procedures, dates for activities and sporting events.-Oversees programs and ensures they run smoothly at all times. -Handles occupant complaints and deals with refunds, canceled classes, and guest services-Manages building staff by scheduling, assigning tasks and training new hires.-Handles registrations for customers for various sports, events, and fitness classes.-Answers the phone with clarification on building procedures, dates for activities and sporting events.-Oversees programs and ensures they run smoothly at all times.



University of Liggett School

• Camp Counselor

  • Jun 2017 - Aug 2020

  -Encouraged the kids to be involved in the daily activities and played along with them to make a fun camp environment.-Supervised the campers during their daily activities to ensure everyone felt safe and was having fun.-Watched over children of all ages while at the pool to ensure the safety of everyone swimming.-Enforced discipline and policies to protect safety of recreational activity participants.-Implemented safety protocols to develop relationships with campers and ensure their well-being.



LA Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Front Desk Representative

  • Feb 2019 - Sep 2019

  -Worked at the front desk as a friendly face for all members and guests that come through the door.-Handled, verified, and collected payments for memberships and kids club-Provided helpful information of the class schedule, payments for memberships, and general information.-Managed customer complaints and rectified issues to complete satisfaction. -Worked at the front desk as a friendly face for all members and guests that come through the door.-Handled, verified, and collected payments for memberships and kids club-Provided helpful information of the class schedule, payments for memberships, and general information.-Managed customer complaints and rectified issues to complete satisfaction.