Olivia Walker

Reverse mortgage closer/funder at VIP Mortgage Inc
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Location
Phoenix, Arizona, United States, US

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Experience

    • Financial Services
    • 1 - 100 Employee
    • Reverse mortgage closer/funder
      • Jun 2016 - Present
    • United States
    • Textile Manufacturing
    • Office Manager
      • Sep 2015 - Present

      Responsible for generating all billing sent to insurance adjusters and contractors for textile restoration services due to fire or water loss Use of dry cleaning POS software (CompassMax) and claims management software (RestoreNet) Responsible for generating all billing sent to insurance adjusters and contractors for textile restoration services due to fire or water loss Use of dry cleaning POS software (CompassMax) and claims management software (RestoreNet)

    • 1 - 100 Employee
    • Retail Sales Specialist Women's Ready to Wear
      • Apr 2013 - Jul 2015

      Retail sales specialist responsible for Calvin Klein, Vince Camuto and Karen Kane and 300K in sales annually Built a personal client database using Macys’ POS software and the My Client application Retail sales specialist responsible for Calvin Klein, Vince Camuto and Karen Kane and 300K in sales annually Built a personal client database using Macys’ POS software and the My Client application

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Home Companion Part Time
      • Oct 2013 - Sep 2014
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Administrative Assistant
      • Jun 2011 - Aug 2012

      Supported 20 independent travel agent Responsible for all vendor appointments, event planning, updated brochures, created destination one sheets, prepared customer final documents Used customer service expertise in researching hotels, resorts and tour operators Tracked cruise leads using travel industry software Supported 20 independent travel agent Responsible for all vendor appointments, event planning, updated brochures, created destination one sheets, prepared customer final documents Used customer service expertise in researching hotels, resorts and tour operators Tracked cruise leads using travel industry software

    • United States
    • Telecommunications
    • Teaching Assistant
      • Aug 2010 - May 2011

      Aide for gifted program consisting of 50 students from grades 1-6 supporting 4 teachers as well as one on one teaching Aide in Special Education Kindergarten where I taught in small group settings dealing Taught in the after school ESL program Aide for gifted program consisting of 50 students from grades 1-6 supporting 4 teachers as well as one on one teaching Aide in Special Education Kindergarten where I taught in small group settings dealing Taught in the after school ESL program

    • Teaching Assistant Gifted Program & Special Ed
      • Jan 2009 - May 2010

      Aide for gifted program consisting of 50 students from grades 1-6 supporting 4 teachers as well asone on one teaching with children Aide in special education kindergarten where I taught in small group setting dealing with language development Taught in the after school ESL program Aide for gifted program consisting of 50 students from grades 1-6 supporting 4 teachers as well asone on one teaching with children Aide in special education kindergarten where I taught in small group setting dealing with language development Taught in the after school ESL program

    • Manager
      • Aug 2006 - Jul 2008

      Managed retail sales for upscale boutique using retail POS system Managed retail sales for upscale boutique using retail POS system

    • United States
    • Financial Services
    • 700 & Above Employee
    • Cost Basis Administrator
      • 2004 - 2005

      Investigated and resolved cost basis discrepancies in a timely manner utilizing the Schwab software program, customer statements and online research to determine cost basis for customer holdings Investigated and reconciled differences between the Legacy and Sparks systems on a daily basis Investigated and resolved cost basis discrepancies in a timely manner utilizing the Schwab software program, customer statements and online research to determine cost basis for customer holdings Investigated and reconciled differences between the Legacy and Sparks systems on a daily basis

    • United States
    • Property Rental Agent
      • 2000 - 2002

      Screened prospective tenants, processed credit checks and prepared leases Resolved tenant issues and problems Used Microsoft Office programs and Quicken to input and balance financial data Screened prospective tenants, processed credit checks and prepared leases Resolved tenant issues and problems Used Microsoft Office programs and Quicken to input and balance financial data

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Various
      • 1984 - 1993

      Account Support Representative Used Lotus 1-2-3 to track and analyze all facets of business Identified, developed and prepared financial institutions to customer purchasing requirements Coordinated events such as product announcements, new product demonstrations and industry specific seminars Customer Operations Manager Managed administrative personnel responsible for running a billion dollar profit center Responsible for contracts, order management, accounts receivables and… Show more Account Support Representative Used Lotus 1-2-3 to track and analyze all facets of business Identified, developed and prepared financial institutions to customer purchasing requirements Coordinated events such as product announcements, new product demonstrations and industry specific seminars Customer Operations Manager Managed administrative personnel responsible for running a billion dollar profit center Responsible for contracts, order management, accounts receivables and commission payments Customer Support Representative Managed business backlog for marketing from scheduling to shipping and installation Other duties included contracts administration, accounts receivables, monitoring quota attainment and commission payments Show less Account Support Representative Used Lotus 1-2-3 to track and analyze all facets of business Identified, developed and prepared financial institutions to customer purchasing requirements Coordinated events such as product announcements, new product demonstrations and industry specific seminars Customer Operations Manager Managed administrative personnel responsible for running a billion dollar profit center Responsible for contracts, order management, accounts receivables and… Show more Account Support Representative Used Lotus 1-2-3 to track and analyze all facets of business Identified, developed and prepared financial institutions to customer purchasing requirements Coordinated events such as product announcements, new product demonstrations and industry specific seminars Customer Operations Manager Managed administrative personnel responsible for running a billion dollar profit center Responsible for contracts, order management, accounts receivables and commission payments Customer Support Representative Managed business backlog for marketing from scheduling to shipping and installation Other duties included contracts administration, accounts receivables, monitoring quota attainment and commission payments Show less

    • United States
    • Banking
    • 1 - 100 Employee
    • Loan Officer/Teller
      • 1981 - 1984

Education

  • UCLA
    Bachelor of Arts (BA), French Language and Literature
    1977 - 1981

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