Experience

V.I.P. Mortgage, Inc.

• United States
• Financial Services
• 200 - 300 Employee

• Reverse mortgage closer/funder

  • Jun 2016 - Present



CRDN of Arizona

• Phoenix, Arizona Area

• Office Manager

  • Sep 2015 - Present

  Responsible for generating all billing sent to insurance adjusters and contractors for textile restoration services due to fire or water loss Use of dry cleaning POS software (CompassMax) and claims management software (RestoreNet) Responsible for generating all billing sent to insurance adjusters and contractors for textile restoration services due to fire or water loss Use of dry cleaning POS software (CompassMax) and claims management software (RestoreNet)



Macy's

• United States
• Retail
• 700 & Above Employee

• Retail Sales Specialist Women's Ready to Wear

  • Apr 2013 - Jul 2015

  Retail sales specialist responsible for Calvin Klein, Vince Camuto and Karen Kane and 300K in sales annually Built a personal client database using Macys’ POS software and the My Client application Retail sales specialist responsible for Calvin Klein, Vince Camuto and Karen Kane and 300K in sales annually Built a personal client database using Macys’ POS software and the My Client application



Beatitudes Campus

• United States
• Hospitality
• 100 - 200 Employee

• Home Companion Part Time

  • Oct 2013 - Sep 2014



Camelback Odyssey Travel

• Phoenix, Arizona Area

• Administrative Assistant

  • Jun 2011 - Aug 2012

  Supported 20 independent travel agent Responsible for all vendor appointments, event planning, updated brochures, created destination one sheets, prepared customer final documents Used customer service expertise in researching hotels, resorts and tour operators Tracked cruise leads using travel industry software Supported 20 independent travel agent Responsible for all vendor appointments, event planning, updated brochures, created destination one sheets, prepared customer final documents Used customer service expertise in researching hotels, resorts and tour operators Tracked cruise leads using travel industry software



Rancho Solano Schools

• Phoenix, Arizona Area

• Teaching Assistant

  • Aug 2010 - May 2011

  Aide for gifted program consisting of 50 students from grades 1-6 supporting 4 teachers as well as one on one teaching Aide in Special Education Kindergarten where I taught in small group settings dealing Taught in the after school ESL program Aide for gifted program consisting of 50 students from grades 1-6 supporting 4 teachers as well as one on one teaching Aide in Special Education Kindergarten where I taught in small group settings dealing Taught in the after school ESL program



Sahuaro Elementary School

• Sahuaro Elementary School

• Teaching Assistant Gifted Program & Special Ed

  • Jan 2009 - May 2010

  Aide for gifted program consisting of 50 students from grades 1-6 supporting 4 teachers as well asone on one teaching with children Aide in special education kindergarten where I taught in small group setting dealing with language development Taught in the after school ESL program Aide for gifted program consisting of 50 students from grades 1-6 supporting 4 teachers as well asone on one teaching with children Aide in special education kindergarten where I taught in small group setting dealing with language development Taught in the after school ESL program



Sweet Liberty Shop and Designer Wallcoverings

• Scottsdale AZ

• Manager

  • Aug 2006 - Jul 2008

  Managed retail sales for upscale boutique using retail POS system Managed retail sales for upscale boutique using retail POS system



Charles Schwab

• United States
• Financial Services
• 700 & Above Employee

• Cost Basis Administrator

  • 2004 - 2005

  Investigated and resolved cost basis discrepancies in a timely manner utilizing the Schwab software program, customer statements and online research to determine cost basis for customer holdings Investigated and reconciled differences between the Legacy and Sparks systems on a daily basis Investigated and resolved cost basis discrepancies in a timely manner utilizing the Schwab software program, customer statements and online research to determine cost basis for customer holdings Investigated and reconciled differences between the Legacy and Sparks systems on a daily basis



Joyce Properties

• Evanston, Illinois

• Property Rental Agent

  • 2000 - 2002

  Screened prospective tenants, processed credit checks and prepared leases Resolved tenant issues and problems Used Microsoft Office programs and Quicken to input and balance financial data Screened prospective tenants, processed credit checks and prepared leases Resolved tenant issues and problems Used Microsoft Office programs and Quicken to input and balance financial data



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Various

  • 1984 - 1993

  Account Support Representative Used Lotus 1-2-3 to track and analyze all facets of business Identified, developed and prepared financial institutions to customer purchasing requirements Coordinated events such as product announcements, new product demonstrations and industry specific seminars Customer Operations Manager Managed administrative personnel responsible for running a billion dollar profit center Responsible for contracts, order management, accounts receivables and… Show more Account Support Representative Used Lotus 1-2-3 to track and analyze all facets of business Identified, developed and prepared financial institutions to customer purchasing requirements Coordinated events such as product announcements, new product demonstrations and industry specific seminars Customer Operations Manager Managed administrative personnel responsible for running a billion dollar profit center Responsible for contracts, order management, accounts receivables and commission payments Customer Support Representative Managed business backlog for marketing from scheduling to shipping and installation Other duties included contracts administration, accounts receivables, monitoring quota attainment and commission payments Show less Account Support Representative Used Lotus 1-2-3 to track and analyze all facets of business Identified, developed and prepared financial institutions to customer purchasing requirements Coordinated events such as product announcements, new product demonstrations and industry specific seminars Customer Operations Manager Managed administrative personnel responsible for running a billion dollar profit center Responsible for contracts, order management, accounts receivables and… Show more Account Support Representative Used Lotus 1-2-3 to track and analyze all facets of business Identified, developed and prepared financial institutions to customer purchasing requirements Coordinated events such as product announcements, new product demonstrations and industry specific seminars Customer Operations Manager Managed administrative personnel responsible for running a billion dollar profit center Responsible for contracts, order management, accounts receivables and commission payments Customer Support Representative Managed business backlog for marketing from scheduling to shipping and installation Other duties included contracts administration, accounts receivables, monitoring quota attainment and commission payments Show less



IBM Employees Federal Credit Union

• Dallas/Fort Worth Area

• Loan Officer/Teller

  • 1981 - 1984