Olivia Tarvers

Senior UX Writer at Pear Therapeutics
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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5.0

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Brendan Miller

I worked with Livvy on several projects at Pear Therapeutics. Most notable for me was how she took on the monumental task of completely re-writing an entire patient lesson plan and made it look easy. Livvy and I also collaborated on writing narrator scripts for animated explainer videos, a new territory she conquered effortlessly. Livvy frequently engaged with the end users, always ensuring she was on their level before writing content suitable for people like them. Livvy’s ability to take complex and sensitive topics and translate them into an easy-to-understand language is incredible. From her real-life experience in the field, she has a deep understanding of all the nuances that come with patient relationships. She writes compelling copy that speaks to the audience’s heart. Any team should consider themselves incredibly lucky to be able to work with Livvy. She breathes life into otherwise dull meetings and always knows just what to say- whether it be out loud or on the screen.

Mayene D. Kim, CPACC

Livvy is an extremely personable colleague and such a joy to work with. During our time at Pear, Livvy was always eager to improve our product experiences; her background in healthcare brought to light an understanding of how to speak to different audiences in different contexts. Livvy's work on voice and tone guides (among a multitude of other things) at Pear helped drive design and content decisions on both our patient and provider experiences. Her work in improving the language and content of Pear's patient products helped build trust with patients and foster a sense of safety in a system and space that can be a challenge for them. I had the pleasure of being able to meet Livvy at a team summit when I joined Pear, and her spark, creativity, and power with words is outstanding. Her laugh and smile are contagious and shines through even on Zoom. She's a great thought partner and sounding board and brings such a great perspective to brainstorming and research sessions. Livvy is an amazing team player — as well as a super compassionate friend! — and I would be thrilled to collaborate with her again on future projects.

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Credentials

  • Human-Computer Interaction for User Experience Design
    MIT Computer Science and Artificial Intelligence Laboratory (CSAIL)
    Mar, 2021
    - Nov, 2024

Experience

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Senior UX Writer
      • 2021 - Apr 2023

      Create and improve copy for digital therapeutic experiences and patient and provider communications, ensuring compliance with regulatory, legal, and clinical standards. Develop empathetic voice and tone, evaluate and improve product literacy levels, and write scripts for public-facing and in-app videos. Inform product strategy by facilitating copywriting discussions and identifying copywriting requirements. Collaborate with clinical and product teams to establish messaging and copy… Show more Create and improve copy for digital therapeutic experiences and patient and provider communications, ensuring compliance with regulatory, legal, and clinical standards. Develop empathetic voice and tone, evaluate and improve product literacy levels, and write scripts for public-facing and in-app videos. Inform product strategy by facilitating copywriting discussions and identifying copywriting requirements. Collaborate with clinical and product teams to establish messaging and copy goals. Key Impacts • Led content strategy for Health Literacy Project, improving comprehension and usability. • Co-led design workshop for 20+ cross-functional stakeholders to define ideal product voice and tone. • Maximized user experience by identifying and designing natural conversation flow. • Appointed Vice-Chair of Fun Committee, charged with bringing joy into work-life. • Nominated for 3 internal awards, including 2 for dedication to patient innovation.

    • Clinical UX Writer
      • 2020 - 2021

    • Clinical Copywriter
      • 2019 - 2020

      Created, iterated, and managed user-centered digital content incorporating analytics, user feedback, and action research. Crafted empathetic and call-to-action responses to user reports of difficult emotions. Collaborated with virtual teams on content development, design, and iteration to ensure accurate and consistent messaging across products. Key Impacts • Wrote and revised content for conversational interface tailored to Multiple Sclerosis (MS) patients. • Developed… Show more Created, iterated, and managed user-centered digital content incorporating analytics, user feedback, and action research. Crafted empathetic and call-to-action responses to user reports of difficult emotions. Collaborated with virtual teams on content development, design, and iteration to ensure accurate and consistent messaging across products. Key Impacts • Wrote and revised content for conversational interface tailored to Multiple Sclerosis (MS) patients. • Developed CBT-informed behavioral activation activities adapted for MS community.

    • Hospitals and Health Care
    • Clinical Manager
      • 2016 - 2019

      Managed, developed, and mobilized 100+ healthcare employees. Educated patients with cardiovascular, endocrine, renal, pulmonary, spinal cord injury, and progressive neurological conditions. Assessed patients and created personalized care plans. Managed, developed, and mobilized 100+ healthcare employees. Educated patients with cardiovascular, endocrine, renal, pulmonary, spinal cord injury, and progressive neurological conditions. Assessed patients and created personalized care plans.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • RN Case Manager + Supervisor
      • 2013 - 2015

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Registered Nurse
      • 2011 - 2013

    • Registered Nurse
      • Sep 2010 - Jun 2011

    • United States
    • Individual and Family Services
    • 500 - 600 Employee
    • Special Education Teacher
      • 2005 - 2007

Education

  • University of Massachusetts Amherst
    Bachelor of Arts - BA, Psychology
  • Cape Cod Community College
    Associate of Science - AS, Nursing

Community

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