Olivia Sutton

Junior Account Executive at Evoke Galliard
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Junior Account Executive
      • Feb 2022 - Present

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Healthcare Assistant
      • Mar 2020 - May 2021

      • Personally ensured a high level of patient care on the wards following local policies and procedures, whilst remaining calm under pressure during uncertain times• Flexible and adaptable to the needs of the different healthcare settings and worked a variety of shift patterns within diverse multidisciplinary teams in a range of specialities • Helped scale provision of care in the face of increased pressures on the team and resources caused by covid-19 • Personally ensured a high level of patient care on the wards following local policies and procedures, whilst remaining calm under pressure during uncertain times• Flexible and adaptable to the needs of the different healthcare settings and worked a variety of shift patterns within diverse multidisciplinary teams in a range of specialities • Helped scale provision of care in the face of increased pressures on the team and resources caused by covid-19

    • United Kingdom
    • Medical Practices
    • Medical Administrator
      • Nov 2019 - Jun 2020

      • Gained a professional understanding of NHS systems and administrative roles in healthcare• Directly involved with triaging patients and liaising with healthcare professionals to ensure smooth running of the practice and the best patient care• Worked to tight deadlines and prioritised work to complete daily administrative tasks including booking appointments, dealing with patient enquiries, coding health data, generating prescriptions, filing sensitive personal information, and sorting clinical mailbox

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Residential Coordinator
      • Jul 2019 - Aug 2019

      • Managed a team of 10 staff in providing residential care to over 80 international students. Involved organising daily activities, creating rotas, handling medications, and providing pastoral care for students• Received commendation from senior members of the management team for exemplary performance• Demonstrated the ability to remain calm under pressure whilst liaising with multiple parties to ensure a high quality of safety and wellbeing amongst staff and students • Managed a team of 10 staff in providing residential care to over 80 international students. Involved organising daily activities, creating rotas, handling medications, and providing pastoral care for students• Received commendation from senior members of the management team for exemplary performance• Demonstrated the ability to remain calm under pressure whilst liaising with multiple parties to ensure a high quality of safety and wellbeing amongst staff and students

    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • Alumni Officer
      • Apr 2018 - Apr 2019

      Sat on the Students' Representative Council and the Student Services Council as the alumni officer, and attend weekly meetings.In charge of a subcommittee which works to build and improve alumni relations with the university. Organised and executed events in collaboration with other societies and subcommittees to increase student engagement with the opportunities that connections with alumni present.Worked with the Development Office, Athletic Union and other student organisations to plan the annual Alumni Festival Weekend.

    • Vice President
      • Apr 2016 - Apr 2019

      • Organised a sell-out ball for 150+ staff and students including finances, ticketing, venue hire and catering• Previously treasurer and social secretary – handled society funds; organised bi-weekly social events; brought in external speakers; worked closely with School of Geography to organise events• Represented university and presented at the Royal Geographic Society in London

    • Treasurer
      • May 2017 - Apr 2018

      Responsible for organising incoming and outgoing finances for the society, liasing with the bank and the Students' Association,and budgeting for events and merchandise. Competently used Microsoft Excel to complete the general sorting of finances.

    • Social and Events Secretary
      • May 2016 - May 2017

      Organised and promoted events for the society bi-weekly at various locations around St Andrews. Strong communication between the society and the School of Geography saw a very inclusive and strong-knit society that hosted popular events throughout the year. Sourced and secured sponsorship deals for the society with local businesses.

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Waitress
      • Mar 2018 - Feb 2019

      Part-time student job as a waitress. The hotel sees many international guests coming in to play golf on the famous Old Course in St Andrews. Part-time student job as a waitress. The hotel sees many international guests coming in to play golf on the famous Old Course in St Andrews.

    • Junior Educational Consultant
      • Jul 2018 - Sep 2018

      Lead intern at an educational consulting start-up in China which aims to create an immersive English environment for students of all ages and further promote English language learning in the region. Main tasks involved setting up and running English language camps for students at different stages of their school and university careers. Assisted in the running of the largest English language teacher training programme in the area, and presented to teachers about cultural similarities and differences in education and life more generally in the UK. Worked with the Chinese National Grid to create and featured in a promotional video to promote English language learning for their employees. Responsible for creating educational content for the company for future use. Supported in interview preparation for students. Involved with outreach programmes in more rural areas to engage students and teachers in language learning and learning about different cultures. Attended Mandarin classes and scored highly in the HSK1 exam. Learned a lot about Chinese culture and myself by living an extremely immersive environment working with people from many different backgrounds.

    • United Kingdom
    • Education
    • 100 - 200 Employee
    • Campus Ambassador
      • Jun 2017 - Sep 2018

      Ambassadorial duties included liasing with headquarters in London and other members around the UK to best organise the course at university. Responsible for timetabling, sourcing instructors, organising course socials and the final competition, and promoting the course on campus. Previously completed the course, and have skills in HTML, CSS, and Javascript. Will complete the advanced Python course next semester. Ambassadorial duties included liasing with headquarters in London and other members around the UK to best organise the course at university. Responsible for timetabling, sourcing instructors, organising course socials and the final competition, and promoting the course on campus. Previously completed the course, and have skills in HTML, CSS, and Javascript. Will complete the advanced Python course next semester.

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Telephone Campaigner
      • Feb 2018 - Mar 2018

      Worked part-time for the university development office as part of the telephone campaign team. Following an intensive training, used people skills to call up St Andrews alumni, parents of students, and friends of the university to build affiliation with the university. Informed recipients of development plans for the university and programmes that support students which they could help to fund and support through donations. Practiced negotiation skills in order to secure gifts and pledges for the team effort.

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Intern
      • Jan 2018 - Jan 2018

      Two week internship at the Royal Geographic Society.First week worked in the Research and Higher Education Department. Helped with administrative work for the annual conference. Completed transcriptions of interviews.Second week was based in Events and Membership team. Carried out varied administrative tasks, research for future events and attended meetings. Two week internship at the Royal Geographic Society.First week worked in the Research and Higher Education Department. Helped with administrative work for the annual conference. Completed transcriptions of interviews.Second week was based in Events and Membership team. Carried out varied administrative tasks, research for future events and attended meetings.

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Residential Coordinator
      • Jul 2017 - Aug 2017

      Responsible for the safety and welfare of over 150 students for the duration of their stay at the international summer camp. Organised and delegated responsibilites to other staff in the boarding house to ensure the smooth running of the environment. Part of a strong pastoral team that involved constant communication and availability at all hours. Created a supportive and nurturing environment in the boarding house to ensure that the students felt happy and had an enjoyable summer camp experience. Other duties included writing reports, responsibility for the students' finances, completing fire safety check and, medical administration. In order to prepare for this role an intensive induction period was completed, including first aid training.

    • United Kingdom
    • Food & Beverages
    • 500 - 600 Employee
    • Waitress
      • Jun 2016 - Aug 2016

      Summer job as part of the Food and Beverage team. Following induction continued to be trained on the job. Worked both day shifts and event shifts. Customer-facing role interacting with people from all over the world in one of Scotland's top tourist destinations. Summer job as part of the Food and Beverage team. Following induction continued to be trained on the job. Worked both day shifts and event shifts. Customer-facing role interacting with people from all over the world in one of Scotland's top tourist destinations.

    • United Kingdom
    • Entertainment
    • 1 - 100 Employee
    • Security Team
      • Jul 2015 - Aug 2015

      Worked as part of the Security Team to ensure the safe entry and exit of thousands of performers and audience members everyday of the Edinburgh Festival. Following a comprehensive training, undertook duties such including bag searches, manual labour and crowd control. Worked as part of the Security Team to ensure the safe entry and exit of thousands of performers and audience members everyday of the Edinburgh Festival. Following a comprehensive training, undertook duties such including bag searches, manual labour and crowd control.

    • Switzerland
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Graduate Assistant
      • Sep 2014 - Mar 2015

      Part of the Graduate Assistant team at a boarding school in the Swiss Alps. Assisted in the classroom as an ESL support for students. Worked in both the International and French sections of the school. Supported the department for children with learning difficulties. As a residential role, duties included supporting boarding house staff and providing pastoral care for students from all over the world. In the winter months assisted in the winter sports programme. Completed a few Continued Professional Development courses.

Education

  • University of St Andrews
    Geography (MA), 1st Dean’s List
    2015 - 2019
  • Newcastle University
    Bachelor of Medicine, Bachelor of Surgery - MBBS, Medicine
    2020 - 2021
  • Fettes College
    International Baccalaureate, Higher: English, History, Geography. Standard: Biology, Maths and Spanish
    2009 - 2014

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