Olivia Stern

Call Center Representative at Colorado Parks and Wildlife
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Experience

    • United States
    • Government Administration
    • 100 - 200 Employee
    • Call Center Representative
      • Oct 2022 - Present

      Researched environmental regulations and permitting for nuanced situations, referred customers to other regulatory bodies Offered expertise in navigating the hunting licensing lottery Interpreted and applied licensing draw data, harvest data, and species population distribution data Frequently referred to and updated databases to track customer contacts, update vehicle registrations, and track chronic wasting disease results using Google Suite products Researched environmental regulations and permitting for nuanced situations, referred customers to other regulatory bodies Offered expertise in navigating the hunting licensing lottery Interpreted and applied licensing draw data, harvest data, and species population distribution data Frequently referred to and updated databases to track customer contacts, update vehicle registrations, and track chronic wasting disease results using Google Suite products

    • United States
    • Government Administration
    • 700 & Above Employee
    • Forestry Technician (Recreation)
      • Jun 2022 - Sep 2022

      Greeted and informed 100-200 visitors in the Welcome Center in each 10-hour shift Managed a complex reservation system for parking, weddings, campgrounds, and dispersed camping Improved written communication to enforce safety and crowd-control regulations in a popular scenic area Patrolled trails and busy areas, hiking up to 8 miles a day, drove 4WD truck and UTV off-road Fence construction, ecological restoration of degraded riparian areas, and invasive species removal Informed visitors of current conditions and geography; taught visitors about ecology and wildlife Administered first aid and responded to emergencies including delivering CPR in a life-threatening situation

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Forestry Crew Member
      • Jun 2021 - Aug 2021

      Camped in frontcountry for 3 weeks at a time in a 4 person crew Used chainsaws, hand saws, brush saws, and loppers to clear invasive/unwanted species in various forest types Worked with a variety of private, nonprofit, and federal project partners Identified invasive and native plant species, collected forest inventory data Managed forested lands for crop tree release, maintenance of wildlife habitat, public recreation, invasive species removal, and return to early-successional state Felling, bucking, and limbing of trees up to 20in diameter Used and maintained proper PPE, followed safety protocols including NEPA, regular tool maintenance

  • YMCA Camp MacLean
    • Burlington, Wisconsin, United States
    • Camp Counselor
      • Jun 2017 - Aug 2018

      Cared for groups of 8-12 children 24 hours a day for periods of 1 or 2 weeks Lifeguarded, taught aquatic and boating skills to swimmers of all abilities Led and designed activities fostering personal responsibility and respect for others Created activities to instill values of conservation, respect, and enjoyment of the natural world in children Resolved conflict among groups, worked in a team Guided and mentored junior counselors and counselors-in-training Cared for groups of 8-12 children 24 hours a day for periods of 1 or 2 weeks Lifeguarded, taught aquatic and boating skills to swimmers of all abilities Led and designed activities fostering personal responsibility and respect for others Created activities to instill values of conservation, respect, and enjoyment of the natural world in children Resolved conflict among groups, worked in a team Guided and mentored junior counselors and counselors-in-training

Education

  • University of Vermont Rubenstein School of Environment and Natural Resources
    Bachelor of Science - BS, Environmental Science
    2018 - 2022

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